FAQs & Troubleshooting
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341 Results
- 1When I try to send a fax, my Brother machine's LCD reads "Fax Reserved."
- 2I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 3What is Brother iPrint&Scan?
- 4What can happen if the wrong paper is used in your machine.
- 5Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7What is the "Station ID" and how do I set it?
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9How do I turn off/on the Toner Save Mode?
- 10The printer status is Offline or Paused.
- 11How do I improve the color density? (Print Calibration)
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 14Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 15How do I factory reset the print server?
- 16Cannot print after a Windows 10 update (June 2020)
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19Can I print from or scan to Android™ Smartphone?
- 20Can I set my Brother machine to forward the faxes I receive to another location?
- 21How do I replace the waste toner box?
- 22Printouts have wrinkles.
- 23Replace the drum unit.
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25What driver package format is supported by my Linux distribution?
- 26Pre-Required Procedures (Linux)
- 27I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 28Scan from the Brother iPrint&Scan application using Windows Phone.
- 29I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 30Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 31Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 32When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."
- 33Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 34Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 35I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 36Can I transfer faxes to the PC when my machine has a mechanical problem?
- 37When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 38Spots are printed at 75mm.
- 39Colored lines appear across the page.
- 40Confirm that a FAX I sent was received correctly
- 41What is the recommended paper?
- 42Replace the toner cartridge
- 43Vertical colored streaks or bands appear on the page.
- 44I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 45The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 46I cannot send a fax using PC-FAX (Windows 10)
- 47ControlCenter3 displays a blank screen at startup (Windows)
- 48Protect your Brother machine against unauthorised access over the network
- 49Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 50I cannot find some option in the Printing preferences. (For Windows)
