FAQs & Troubleshooting
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341 Results
- 51Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 52Configure a cover page for PC-FAX.
- 53I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 54How do I replace the belt unit?
- 55Printouts have toner scatter or toner stain.
- 56How do I clear the message "Jam Duplex" from the LCD?
- 57What kind of memory can I use?
- 58White streaks or bands appear down the page.
- 59White lines or bands or ribbing appear across the page.
- 60Replace the drum unit.
- 61I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 62How do I install additional memory?
- 63Vertical colored streaks or bands appear on the page.
- 64Nothing is printed on the page or some colors are missing.
- 65Scan from the Brother iPrint&Scan application using Windows Phone.
- 66Open the Status Monitor
- 67The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 68The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 69How to identify your Operating System (OS).
- 70Locate files scanned with ControlCenter2 (For Macintosh)
- 71I'm using MagicJack and am having problems sending or receiving faxes.
- 72The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 73I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 74Can I program my Brother machine to dial a predefined number before every fax number I dial?
- 75I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 76When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 77How do I clear the message "Jam Tray 1" or "Jam Tray 2" from the LCD display?
- 78What is Distinctive Ring and how do I program it?
- 79Can I use non-Brother or third party supplies with the Brother machine?
- 80Print command (cupswrapper) (Linux)
- 81Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 82I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 83I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 84Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 85Spots are printed at 75mm.
- 86I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 87Protect your Brother machine against unauthorised access over the network
- 88Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 89Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 90The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 91The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 92I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 93I cannot find the Address Book menu in the Fax Settings or Fax section in a Web Browser or the Remote Setup Program.
- 94The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 95Verify if the Brother machine has a dial tone
- 96I'm trying to scan through the Citrix Presentation Server™ 4.0. What should I note?
- 97I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 98I am having a problem receiving faxes.
- 99How do I clear the message "Jam Rear" from the LCD display?
- 100Why doesn't the machine answer when receiving a call?