FAQs & Troubleshooting
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328 Results
- 51No Paper
- 52How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 53Clean the Drum Unit
- 54Printouts are curled or wavy.
- 55I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 56I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 57My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 58I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 59I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 60I want to print using CUPS while keeping SELinux enabled. (Linux)
- 61Install PaperPort™ 12SE / 14SE onto Windows 10.
- 62How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 63Install the built-in drivers (For Windows 8 and Windows 10)
- 64Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 65Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 66What is the Network Shared printing?
- 67I'm having a problem with the print quality. How can I solve it?
- 68I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 69Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 70The toner does not fix to paper well. (Poor fixing)
- 71Check the Node Name of the Brother machine
- 72Replace WT Box
- 73Why are the faxes I send always received with a black vertical line down the page?
- 74I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 75The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 76"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 77Uninstall the scanner driver. (Linux)
- 78Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 79Use the Network Connection Repair Tool (Windows)
- 80Check the firmware version.
- 81Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 82Scan from the Brother iPrint&Scan application using Windows Phone.
- 83"Offline" appears on the Status Monitor.
- 84Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 85The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 86Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 87I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 88Configure a cover page for PC-FAX.
- 89I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 90Change the printer driver settings (Windows/macOS)
- 91WT Box End Soon
- 92The wrong power cord was included with the purchase of my Brother machine.
- 93When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 94Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 95I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 96"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 97No Waste Toner
- 98Clean the paper pick-up roller
- 99I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 100When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.