FAQs & Troubleshooting
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328 Results
- 51I'm having a problem with the print quality. How can I solve it?
- 52I cannot send a fax using PC-FAX (Windows 10)
- 53Protect your Brother machine against unauthorised access over the network
- 54Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 55Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 56WT Box End Soon
- 57I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 58Printouts (envelope, cardboard) have creases.
- 59Reset the network settings to the factory default (video instructions available)
- 60Cannot print after a Windows 10 update (June 2020)
- 61I still receive the error message "Replace Drums", "Replace Drum(X)", "Drums End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 62Adjust color settings by using the custom setting in the printer driver
- 63I'm using MagicJack and am having problems sending or receiving faxes.
- 64No Waste Toner
- 65Scan multiple pages into one file instead of each scan being saved as a separate file.
- 66Document Jam
- 67Drums End Soon/ Drum End Soon(X)
- 68Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 69Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 70Reset the network settings to the factory default
- 71I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 72Can I print on transparencies e.g. for overhead projectors?
- 73Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 74Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 75Can I use AirPrint with my Brother machine?
- 76Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 77When I scan a document using ControlCenter, the scanned file size is too big.
- 78I cannot find the Address Book menu in the Fax Settings or Fax section in a Web Browser or the Remote Setup Program.
- 79Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 80The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 81I am asked to enter a password when starting the Remote Setup application. What is the password?
- 82Toner Low
- 83Size mismatch
- 84I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 85I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 86Jam Tray
- 87What can happen if the wrong paper is used in your machine.
- 88Reset the network settings to the factory default (video instructions).
- 89Configure and use PC-FAX (CUPS) (Linux)
- 90Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 91I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 92Scan a document in Windows 8 and Windows 10.
- 93Configure and use the Scan Key Tool (Linux)
- 94Command List of brscan. (Linux)
- 95I cannot save a file downloaded from the Brother support website (For Windows)
- 96Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 97Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 98I cannot find some option in the Printing preferences. (For Windows)
- 99Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 100Open the "Scanners and Cameras" and Properties.