Jam Inside

When I make a copy using Legal size paper the image or text is cut off.

Replace Drum

Duplex (two-sided) scan

How to identify your Operating System (OS).

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

I cannot find some option in the Printing preferences. (For Windows)

Set up your Brother machine on a wireless network.

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).

The printer status is Offline or Paused.

Reset the network settings to the factory default (video instructions).

"Offline" appears on the Status Monitor.

A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.

Drum Error (Drum!)

Document Jam

Jam Rear

I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

Can I print from and scan to iPhone, iPod touch and iPad?

Why doesn't the machine answer when receiving a call?

Install extra memory

What is Brother iPrint&Scan?

Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?

Can I use voice mail on the same line as my Brother machine?

White lines across the page

I cannot print using my Brother machine on a wireless network (Windows)

Check the firmware version.

Setup and use Brother PC-FAX receiving

How do I adjust my Brother machine's tray use for copying, faxing, and printing?

No Paper

Unusable Device

Cover is Open

Wrinkles or creases

What driver package format is supported by my Linux distribution?

I cannot print using my Brother machine on a wireless network (Mac)

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

Enable the Brother machine's network interface.

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

Can I turn off Deep Sleep Mode?

Configure and use the Scan to Network feature (For Windows)

I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.

I still receive the error message "Drum End Soon", "Replace (Parts) Drum (Unit)" or "Drum Stop" after I replace the drum unit with a new one.

I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.

Is my Brother machine compatible with Windows Vista?

Manual Feed

I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.

Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem

White spots or black spots at 1.5 in. (39 mm) intervals or random spots