FAQs & Troubleshooting
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214 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 3What driver package format is supported by my Linux distribution?
- 4Pre-Required Procedures (Linux)
- 5Can I print from or scan to Android™ Smartphone?
- 6Functions supported in the Windows 7 built-in drivers
- 7Can I use non-Brother or third party supplies with the Brother machine?
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9Why doesn't the machine answer when receiving a call?
- 10How do I install additional memory?
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 12How do I install the Optional Tray Module?
- 13The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 14The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 15The printer status is Offline or Paused.
- 16How do I improve the copy or fax quality?
- 17Print the Network Configuration page
- 18Cannot print after a Windows 10 update (June 2020)
- 19Uninstall the scanner driver. (Linux)
- 20The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 21I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 22Does NC-2200w work with Windows Vista?
- 23When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 24My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 25What is a "Generic PCL Driver"?
- 26I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 27What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 28What can happen if the wrong paper is used in your machine.
- 29What is the BRAdmin Professional software used for?
- 30I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 31In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 32Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 33How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 34The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 35I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 36I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 37I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 38Windows 7 Support Information
- 39How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 40I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 41Scan an image and insert it in a Windows XP application
- 42The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 43Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 44Can I confirm that the FAX was sent correctly?
- 45What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 46When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 47I cannot install Brother drivers on Debian 10 or later (Linux)
- 48When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 49Command List of brscan. (Linux)
- 50When printing with monochrome laser printer, the print position shifts. (Linux)
