FAQs & Troubleshooting
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MFC-8820D
216 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
6.
Pre-Required Procedures (Linux)
7.
Can I print from or scan to Android™ Smartphone?
8.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
9.
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
10.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
11.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
12.
I cannot install Brother drivers on Debian 10 or later (Linux)
13.
The machine does not print anything.
14.
Delete print jobs from the print queue.
15.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
16.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
17.
Does NC-2200w work with Windows Vista?
18.
Cannot print after a Windows 10 update (June 2020)
19.
Can I use non-Brother or third party supplies with the Brother machine?
20.
I'm using Macintosh®. What are the settings in the Scanner window used for?
21.
What driver package format is supported by my Linux distribution?
22.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
23.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
24.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
25.
Change the printer driver settings (Windows/macOS)
26.
The printer status is Offline or Paused.
27.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
28.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
29.
What is Distinctive Ring and how do I program it?
30.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.