FAQs & Troubleshooting
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216 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Why doesn't the machine answer when receiving a call?
- 3I cannot install Brother drivers on Debian 10 or later (Linux)
- 4I am experiencing problems receiving faxes. What can I do?
- 5How to identify your Operating System (OS).
- 6I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 7What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 8Pre-Required Procedures (Linux)
- 9The printer status is Offline or Paused.
- 10What driver package format is supported by my Linux distribution?
- 11I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 12Can I print from DOS applications?
- 13Can I print from or scan to Android™ Smartphone?
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 16What is UPnP and SSDP?
- 17What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 18What is the BRAdmin Professional software used for?
- 19Replace the toner cartridge.
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21Paper size settings are unavailable when I print from OpenOffice (Linux)
- 22Delete print jobs from the print queue.
- 23Change the printer driver settings (Windows/macOS)
- 24Does NC-2200w work with Windows Vista?
- 25I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 26I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 27Open the Control Panel (For Windows)
- 28Install the built-in drivers (For Windows 8 and Windows 10)
- 29The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 30The keys on the control panel do not respond.
- 31I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 32When trying to print from Mac OS® X the print queue is stopped.
- 33How do I factory reset the print server?
- 34What is the Network Shared printing?
- 35What does "MACHINE ERROR XX" mean?
- 36I cannot install the driver when using the Driver Install Tool. (Linux)
- 37The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 38I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 39The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 40When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 41How do I improve the copy or fax quality?
- 42I'm using Windows® 2000. I can't uninstall "PaperPort" from "START" menu or can't choose "Remove" from "Add/Remove Programs" either.
- 43All print jobs are aborted and nothing is printed. (Linux)
- 44I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 45To install the printer driver easily using a tool. (Linux)
- 46Uninstall printer drivers (Linux)
- 47I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 48Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 49Large characters are printed incorrectly. (Linux)
- 50I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)