FAQs & Troubleshooting
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338 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2How to identify your Operating System (OS).
- 3The printer status is Offline or Paused.
- 4Scan and save a document in PDF format (Scan to File)
- 5What is Brother iPrint&Scan?
- 6Cannot print after a Windows 10 update (June 2020)
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8Load paper in the paper tray
- 9I cannot print using my Brother machine on a wireless network (Windows)
- 10Windows 10 Support Information
- 11I cannot make borderless prints.
- 12My printed documents are missing black.
- 13I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 14Enable the Brother machine's network interface.
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16I cannot print from my computer via USB.
- 17Download a file from the "Downloads" section and save it to Windows 10 computer.
- 18Delete print jobs from the print queue.
- 19Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 20I cannot find some option in the Printing preferences. (For Windows)
- 21Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
- 22Ink Low
- 23Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 24Uninstall the Brother Software and Drivers (Windows)
- 25How do I load envelopes into my machine?
- 26Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 27Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 28Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 29The edge of glossy paper is smudged.
- 30How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 31How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 32The LCD displays an error code (number). What does it mean?
- 33What is the BRAdmin Professional software used for?
- 34Set up your Brother machine on a wireless network.
- 35Send a fax
- 36I'm using Windows 7. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
- 37Verify if the Brother machine has a dial tone
- 38I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 39Can I use voice mail on the same line as my Brother machine?
- 40My printed documents are missing colors.
- 41Paper Jam
- 42I'm using the Simple Network Configuration capabilities of Apple Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 43Configure the Scan to Email Feature (Linux)
- 44Wireless setup is requesting a WPS PIN to complete the setup
- 45Open the Control Panel (For Windows)
- 46Install PaperPort™ 11SE onto Windows 8.
- 47The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 48Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 50Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
