The printer status is Offline or Paused.

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

Print using only the black ink cartridge when the Color cartridges have run out.

I cannot print using my Brother machine on a wireless network (Windows)

Scan and save a document in PDF format (Scan to File)

How to identify your Operating System (OS).

Download a file from the "Downloads" section and save it to Windows 10 computer.

I cannot print using my Brother machine on a wired network. (Windows/macOS)

I cannot print from my computer via USB.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).

Uninstall the Brother Software and Drivers (Windows)

Windows 10 Support Information

Open the Control Panel (For Windows)

Enable the Brother machine's network interface.

I cannot find some option in the Printing preferences. (For Windows)

Change the printer driver settings (Windows/macOS)

How do I factory reset the network settings?

What is Brother iPrint&Scan?

I cannot print using my Brother machine on a wireless network (Mac)

Set up your Brother machine on a wireless network.

Print the Network Configuration List

"Offline" appears on the Status Monitor.

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows

Delete print jobs from the print queue.

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

Install the built-in drivers (For Windows 8 or later)

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

Replace Ink

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

Pre-Required Procedures (Linux)

My printed documents are missing colors.

Use the Network Connection Repair Tool (Windows)

Can I print from or scan to Android™ Smartphone?

Print on both sides of the page. (Manual 2-sided/Duplex Printing)

Can I use AirPrint with my Brother machine?

Scan multiple pages into one file instead of each scan being saved as a separate file.

When I try to scan the document, the scanner application crashes. (OS X 10.11)

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

Check the firmware version.

I'm using Windows 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.

Paper Jam

Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.

I'm using MagicJack and am having problems sending or receiving faxes.

I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".

Wireless setup is requesting a WPS PIN to complete the setup

The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?

Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?

I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)