FAQs & Troubleshooting
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342 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2I cannot print using my Brother machine on a wireless network (Windows)
- 3Scan and save a document in PDF format (Scan to File)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5The printer status is Offline or Paused.
- 6I cannot find some option in the Printing preferences. (For Windows)
- 7How to identify your Operating System (OS).
- 8Set up your Brother machine on a wireless network.
- 9Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 10I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 11What is Brother iPrint&Scan?
- 12My printed documents are missing colors.
- 13How do I factory reset the network settings?
- 14Replace Ink
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16Enable the Brother machine's network interface.
- 17Paper Jam
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19Can I use voice mail on the same line as my Brother machine?
- 20My printed documents are missing black.
- 21Print the Network Configuration List
- 22I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 23Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 24Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 25Cannot print after a Windows 10 update (June 2020)
- 26Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 27Can I print from and scan to iPhone, iPod touch and iPad?
- 28Print Unable 46
- 29Delete print jobs from the print queue.
- 30Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 31I cannot print using my Brother machine on a wireless network (Mac)
- 32Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 33How do I load envelopes into my machine?
- 34I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 35Open the Control Panel (For Windows)
- 36When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 37I cannot make borderless prints.
- 38Change the printer driver settings (Windows/macOS)
- 39I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 40When I print, the pages are smudged with ink. What should I do?
- 41Improve poor print quality.
- 42Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 43I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 44The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 45Can I print from or scan to Android™ Smartphone?
- 46When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 47Forward a fax to another fax machine when my machine has a mechanical problem.
- 48I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 49My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 50Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?