FAQs & Troubleshooting
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MFC-490CW
342 Results
1.
Print using only the black ink cartridge when the Color cartridges have run out.
2.
I cannot print using my Brother machine on a wireless network (Windows)
3.
Scan and save a document in PDF format (Scan to File)
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
The printer status is Offline or Paused.
6.
Set up your Brother machine on a wireless network.
7.
How to identify your Operating System (OS).
8.
I cannot find some option in the Printing preferences. (For Windows)
9.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
10.
My printed documents are missing colors.
11.
My printed documents are missing black.
12.
Replace Ink
13.
What is Brother iPrint&Scan?
14.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
15.
Can I print from or scan to Android™ Smartphone?
16.
Can I use voice mail on the same line as my Brother machine?
17.
Enable the Brother machine's network interface.
18.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
19.
Paper Jam
20.
How do I load envelopes into my machine?
21.
I cannot save a file downloaded from the Brother support website (For Windows)
22.
Can I print from and scan to iPhone, iPod touch and iPad?
23.
How do I factory reset the network settings?
24.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
25.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
26.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
27.
Delete print jobs from the print queue.
28.
Wireless Setup Assistant
29.
Print the Network Configuration List
30.
I cannot print using my Brother machine on a wireless network (Mac)