FAQs & Troubleshooting
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188 Results
- 51Where can I find the serial number for my unit?
- 52Pre-Required Procedures (Linux)
- 53I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 54The paper is skewed when it's printed.
- 55I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 56I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 57Store Speed Dial numbers on my Brother machine for easy dialing.
- 58What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 59Can I confirm that the FAX was sent correctly?
- 60When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 61How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 62How do I clean the Scanner to improve the copy or fax quality?
- 63How do I clear the "Awaiting Redial" error?
- 64What does "MACHINE ERROR XX" mean?
- 65Uninstall the drivers. (Mac OS X 10.5)
- 66Open the Control Panel (For Windows)
- 67I cannot print from my computer via USB.
- 68Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 69When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 70Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 71When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 72Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 73Windows 10 Support Information
- 74What is Distinctive Ring and how do I program it?
- 75Replace the toner cartridge.
- 76I'm using Windows® 2000. I can't uninstall "PaperPort" from "START" menu or can't choose "Remove" from "Add/Remove Programs" either.
- 77I'm using Macintosh. What is the PreScan option used for?
- 78Uninstall Scan-key-tool. (Linux)
- 79I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 80What is the Network Shared printing?
- 81Why doesn't my Brother machine have a dial tone?
- 82Verify if the Brother machine has a dial tone
- 83How can I clear the "PLS OPEN COVER" error message on LCD?
- 84Configure scan settings without administrator privileges (Linux)
- 85When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 86I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
- 87I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 88Important points for specifying the scan area (Linux)
- 89A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 90The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 91Scan a document from a Windows XP application
- 92Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 93Why does the display read "Cover Open"?
- 94How can I re-install the drivers?
- 95Replace the drum unit.
- 96The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 97I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 98I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 99Send a fax using PC-FAX with LPD/LPRng (Linux)
- 100Is my Brother machine compatible with third party print servers?