FAQs & Troubleshooting
Popular |
273 Results
- 1The printer status is Offline or Paused.
- 2How to identify your Operating System (OS).
- 3What driver package format is supported by my Linux distribution?
- 4One or more of my colors are not printing (blank). What can I do?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6Pre-Required Procedures (Linux)
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8Install the built-in drivers (For Windows 8 and Windows 10)
- 9How do I clear the message "PAPER JAM" from the display?
- 10I can print but cannot scan via network. (For Windows)
- 11I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 12Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 13How do I load paper?
- 14How do I know which side up my photo paper should be in the tray?
- 15"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 16When I print, the pages are smudged with ink. What should I do?
- 17The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 18Change the printer driver settings (Windows/macOS)
- 19I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 23How do I clear Machine Error 46?
- 24Scan and save a document in PDF format (Scan to File)
- 25I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 26Can I use voice mail on the same line as my Brother machine?
- 27I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 28Download a file from the "Downloads" section and save it to Windows 8 computer.
- 29Scan multiple pages into one file instead of each scan being saved as a separate file.
- 30Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 31Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed new ink cartridges?
- 32Where can I get FaceFilter Studio and what can I do with this application?
- 33I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 34Can third party ink be used to refill the ink cartridges?
- 35I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 36I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 37When a large capacity xD-Picture Card™ is inserted into the media slot, I have noticed that the copy speed in "Best" quality mode is slower than when the media (memory) card is removed. Why?
- 38Open the "Scanners and Cameras" and Properties.
- 39The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 40Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 41What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 42The LCD displays an error code (number). What does it mean?
- 43I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™, MultiMediaCard™ or USB Flash memory drive is installed into the media slot. What can I do?
- 44Why can't I print when an ink cartridge is empty?
- 45Important points for specifying the scan area (Linux)
- 46How do I replace the Ink Cartridge?
- 47Uninstall the drivers (Windows)
- 48I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 49Cannot print after a Windows 10 update (June 2020)
- 50When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)