FAQs & Troubleshooting
Popular |
290 Results
- 1I suddenly can no longer print. My machine is connected locally by USB. Why and what can I do?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 4Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 5Can I use voice mail on the same line as my Brother machine?
- 6When I print, the pages are smudged with ink. What should I do?
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8What driver package format is supported by my Linux distribution?
- 9I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 10Does NC-2200w work with Windows Vista?
- 11How to identify your Operating System (OS).
- 12When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 15I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 16I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 17Delete print jobs from the print queue.
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19The printer status is Offline or Paused.
- 20How do I clear Machine Error 46?
- 21Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 22I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 23One or more of my colors are not printing (blank). What can I do?
- 24I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 25I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 26I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 27How do I know the current network configuration?
- 28Clear the paper jam or printer jam.
- 29I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 30Scan and save a document in PDF format (Scan to File)
- 31I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 32Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 33Install the built-in drivers (For Windows 8 and Windows 10)
- 34Discover the MAC address of the Brother network card
- 35Functions supported in the Windows 7 built-in drivers
- 36I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 37How can I clear the "INK EMPTY" message?
- 38Can I reduce the size of a received fax on this machine?
- 39How do I print on an envelope?
- 40Pre-Required Procedures (Linux)
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42Download a file from the "Downloads" section and save it to Windows 8 computer.
- 43Can I print from or scan to Android™ Smartphone?
- 44When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 45I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 46I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 47Which E-mail packages are compatible with ControlCenter3?
- 48What is Distinctive Ring and how do I program it?
- 49Why doesn't the machine answer when receiving a call?
- 50When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.