FAQs & Troubleshooting
Popular |
216 Results
- 1I can print but cannot scan via network. (For Windows)
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Change the printer driver settings (Windows/macOS)
- 4How do I know the current network configuration?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6Open the "Scanners and Cameras" and Properties.
- 7Can I print from or scan to Android™ Smartphone?
- 8When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
- 9I'm using Macintosh®. What are the settings in the Scanner window used for?
- 10When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 11I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 12How to identify your Operating System (OS).
- 13When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 14My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 15Can I still receive faxes or calls when the machine is switched off?
- 16Open the Control Panel (For Windows)
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 19All print jobs are aborted and nothing is printed. (Linux)
- 20I can print but cannot scan via network. (For Macintosh)
- 21"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
- 22I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 23Scan using XSane or GIMP (Linux)
- 24I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 25Windows 10 Support Information
- 26Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 27Large characters are printed incorrectly. (Linux)
- 28I cannot scan when using SELinux (Security-Enhanced Linux)
- 29Configure scan settings without administrator privileges (Linux)
- 30Uninstall printer drivers (Linux)
- 31What is the Network Shared printing?
- 32I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 33I cannot print from my computer via USB.
- 34I cannot print from my computer via network. (For Windows)
- 35I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 36I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 37When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 38I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 39Can I reduce the size of a received fax on this machine?
- 40I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 41I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 42I'm using Macintosh. What is the PreScan option used for?
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44What driver package format is supported by my Linux distribution?
- 45My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47Print command (LPR) (Linux)
- 48I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 49When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 50Uninstall the scanner driver. (Linux)