FAQs & Troubleshooting
 |
Popular |
107 Results
- 1How to install the Mac driver via USB/ Wi-Fi®/ wired network
- 2How to connect the printer to your computer (for Windows)
- 3How to update the firmware
- 4How to reset the printer by directly operating the printer
- 5The label is skipped when printing.
- 6How to load the Media
- 7The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows “Head Open”.
- 8Printing is not possible.
- 9I cannot install the Windows driver.
- 10How to install the Windows driver via Wi-Fi®/ wired network
- 11The left or right side of the label is not printed correctly.
- 12My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 13Using the CommTool (for Windows)
- 14How to attach the External Roll Mount (Optional)
- 15How to load the Ribbon
- 16How to adjust the cut position (For Windows)
- 17How to set the Direct Thermal or Thermal Transfer Print Methods
- 18How to download the BMP/PCX file into your printer by the BPM (Brother Printer Management Tool) (for Windows)
- 19How to open the Devices and Printers window
- 20When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 21I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".
- 22BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.
- 23I cannot print barcodes correctly using BarTender.
- 24How to get an alert log file using the BPM (Brother Printer Management Tool) (for Windows)
- 25How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 26How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 27The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper".
- 28How to skip the AUTO.BAS program only one time by directly operating the printer
- 29How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer
- 30How to change the printer code page
- 31How to adjust the print position with the BPM (Brother Printer Management Tool) (for Windows)
- 32How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 33The printing position of small label is incorrect.
- 34How to adjust the tear position in BarTender
- 35Where can I find the printer's network settings, such as IP address?
- 36How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 37How to add a new stock from the Seagull driver
- 38The time on the printer is incorrect.
- 39The label wraps around the platen roller when using the cutter.
- 40When printing with the thermal transfer method, the print or cutting position gradually shifts.
- 41How to clean the Print Head
- 42How to change the speed and density in BarTender
- 43How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
- 44How to install Brother software on a computer not connected to the Internet
- 45(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 46How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 47How to configure your printer by web browser
- 48Printed barcodes cannot be read.
- 49Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 50The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
