FAQs & Troubleshooting
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150 Results
- 1Which interface can I use?
- 2How do I transfer label or slip templates?
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4Printing is not possible. (USB connection)
- 5What Android™ mobile application can I use?
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 10Where can I find my Brother printer's serial number?
- 11My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 12When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 13When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 14I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 15P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 16How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 17How do I transfer label templates with P-touch Transfer Express?
- 18A security warning appears when accessing Web Based Management via HTTPS.
- 19I cannot print after updating the firmware or font data.
- 20How to set the Platen Roller
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 23How to set the Head Unit
- 24The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 25How do I install/change the RD roll?
- 26Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 27How to use the Paper Size Setup (for Windows)
- 28Installing the software (for Windows)
- 29The power button does not light up.
- 30"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 31How to delete the registry information and files related to the printer driver
- 32How to set the Cutter
- 33How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 34(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 35What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 36How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 37The Printer Setting Tool does not start.
- 38How to identify your Operating System (OS) for Windows or Mac
- 39How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 40How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 41How to set the Peeler
- 42I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 43The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 44How do I uninstall the printer driver?
- 45When I print a long label or many labels continuously, printing suddenly stops.
- 46The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 47Using the Device Settings (for Windows)
- 48Creating a label with GIMP (Linux®)
- 49(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 50How to identify the printer's firmware version