FAQs & Troubleshooting
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137 Results
- 51When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 52How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 53How do I transfer label templates with P-touch Transfer Express?
- 54My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 55The print result does not improve even if I adjust the print density.
- 56I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 57I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 58Can I set a different media width when using an OpenOffice template? (Linux®)
- 59Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 60How do I uninstall the printer driver?
- 61Labels are jammed in the machine or are not ejected correctly after printing.
- 62All print jobs have been cancelled and nothing can be printed. (Linux®)
- 63Creating a label with OpenOffice (Linux®)
- 64The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 65How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 66Large characters are printed incorrectly. (Linux®)
- 67Error messages do not appear when using the USB connection of my printer.
- 68How do I connect the printer to my computer using a USB cable?
- 69The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 70Installing the LPR driver and CUPS wrapper driver (Linux®)
- 71Using P-touch Template Settings
- 72When printing using the RD roll, the print is out of alignment.
- 73The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 74How do I print vertical text? (P-touch Editor 5.x for Windows)
- 75What is the Label List? (P-touch Editor 5.x for Windows)
- 76How to use the Numbering function (P-touch Editor 5.x for Windows)
- 77The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 78When I print a long label or many labels continuously, printing suddenly stops.
- 79The printing has poor quality, white lines, or streaks.
- 80Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 81I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 82I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 83The driver installation finished successfully but I cannot print. (Linux®)
- 84The printing position shifts vertically or horizontally. (Linux®)
- 85Are there any drivers available for FreeBSD? (Linux®)
- 86What kinds of software or functions are available for this printer?
- 87Can I print out the printer settings?
- 88The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 89My printer has suddenly stopped printing.
- 90A security warning appears when accessing Web Based Management via HTTPS.
- 91I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 92I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 93I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 94I do not know how to become a superuser in Ubuntu. (Linux®)
- 95I cannot print from GIMP on Linux.
- 96I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 97Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 98How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 99How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 100Printed barcodes cannot be read.