FAQs & Troubleshooting
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198 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2Where can I find my Brother printer's serial number?
- 3How do I install/change the label roll?
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5Printing is not possible. (USB connection)
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 9Labels are jammed in the cutter or are not ejected correctly after printing.
- 10Labels are jammed in the machine or are not ejected correctly after printing.
- 11Printing is not possible. (P-touch Editor5.3 for Mac)
- 12How do I uninstall the printer driver?
- 13The printer does not print or a print error occurs.
- 14I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 15How to use the DK Round Paper Label Roll or the 10/11"(23mm) ×10/11"(23mm) Paper Label Roll
- 16I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 17The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 18Suddenly my print server stopped printing.
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 21Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 22How to identify your Operating System (OS) for Windows or Mac
- 23How do I reset the PS-9000 to factory default settings?
- 24I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 25What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 26How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 27What is the Label List? (P-touch Editor 5.x for Windows)
- 28Label Creation Outline
- 29I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 30"Error 1607 : Unable to install InstallShield Scripting Runtime." is displayed during installation. What should I do?
- 31(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 32Uninstalling the printer drivers (Linux®)
- 33How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 34How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 35How do I create name badges by joining "First Name" and "Last Name" fields together?
- 36I have an occasional printing problem.
- 37The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 38How do I create name badges by joining "First Name" and "Last Name" fields together?
- 39How to make labels using Small Address Label (P-touch Editor 3.2 for Mac)
- 40What are the cleaning sheets for? When do I use them?
- 41How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 42Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 43My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 44Can I set a different media width when using an OpenOffice template? (Linux®)
- 45How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 46How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 47A different IP address is assigned every time the product is booted.
- 48How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 49I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 50Installing the LPR driver and CUPS wrapper driver (Linux®)