FAQs & Troubleshooting
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236 Results
- 1Setup a Brother machine on a wireless (Wi-Fi) network.
- 2(Video) Load A4/Letter paper
- 3Factory Reset
- 4Replace the Toner Cartridge
- 5What is Brother iPrint&Scan?
- 6Replace Drum
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Paper is Jammed Inside the Machine
- 9Use Universal Print (Windows)
- 10My Brother machine could not be found over the network when I installed drivers on my computer.
- 11Replace Fuser
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13Replace the Belt Unit
- 14The printer status is Offline or Paused.
- 15Paper is Jammed in the Back of the Machine
- 16I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 17Restrict changing machine settings for users.
- 18What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 19Replace Laser
- 20Replace the Waste Toner Box
- 21Print the Network Configuration Report
- 22(Video) Load and print an Envelope (MP Tray)
- 23Paper is Jammed underneath the Paper Tray
- 24Paper is Jammed in the Paper Tray
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26(Video) Unpack your Brother machine
- 27Replace PF Kit xx
- 28(Video) Connect the cord
- 29Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 30Paper is Jammed in the MP tray
- 31Adjust color settings by using the custom setting in the printer driver
- 32Out of Memory / Print Data Full
- 33(Video) Set up your Brother machine
- 34I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 35I cannot print using my Brother machine on a wireless network (Mac)
- 36My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 37The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 38Reset the Network Settings to the Factory Settings
- 39(Video) Update the Driver or Firmware for your Brother machine
- 40Carry out calibration to improve the color density
- 41Install the optional lower tray
- 42Enable the Brother machine's network interface.
- 43Print Unable ##
- 44Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 45Wireless setup is requesting a WPS PIN to complete the setup
- 46How to identify your Operating System (OS).
- 47"Offline" appears on the Status Monitor.
- 48I cannot print on a wireless (Wi-Fi) network (Windows)
- 49What is AirPrint?
- 50Can I use non-Brother or third party supplies with the Brother machine?