FAQs & Troubleshooting
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170 Results
- 1What is the recommended paper?
- 2Replace Toner
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Replace Drum
- 6Replace Belt
- 7Jam 2-sided
- 8Jam Rear
- 9Install extra memory
- 10Load paper in the paper tray
- 11My Brother machine could not be found over the network when I installed drivers on my PC.
- 12What is Brother iPrint&Scan?
- 13The printer status is Offline or Paused.
- 14Replace WT Box
- 15Jam Tray / Jam Tray 1 / Jam Tray 2
- 16I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 17Print both sides of paper or a booklet automatically
- 18What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 19Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 20Can I print from or scan to Android™ Smartphone?
- 21Jam Inside
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 24Clean the drum unit
- 25Reset the print server to the default factory settings.
- 26I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 27Toner Low
- 28Drum !
- 29Jam MP Tray
- 30Print the Network Configuration Report.
- 31Open the Control Panel (For Windows)
- 32What is the difference between the toner cartridge and the drum unit?
- 33Ghost
- 34I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 35I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 36I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 37Check the firmware version.
- 38Protect your Brother machine against unauthorised access over the network
- 39Install the built-in drivers (For Windows 8 and Windows 10)
- 40Print a web page from iPrint&Scan when using an Android™ mobile device.
- 41Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 42How to identify your Operating System (OS).
- 43Print Unable XX
- 44The color of your printouts is not what you expected
- 45Out of Memory / Print Data Full
- 46Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 47What kind of memory can I use?
- 48What can happen if the wrong paper is used in your machine.
- 49Print on envelopes, labels or thick paper from the MP Tray
- 50I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)