FAQs & Troubleshooting
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170 Results
- 1What is Brother iPrint&Scan?
- 2What is the recommended paper?
- 3The printer status is Offline or Paused.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Replace Laser
- 6Replace Drum
- 7Replace PF Kit xx
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Jam 2-sided
- 11Replace Fuser
- 12Jam MP Tray
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 15Replace Belt
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 18Load paper in the paper tray
- 19Cartridge Error
- 20I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 21Replace WT Box
- 22What kind of memory can I use?
- 23Install the optional lower tray
- 24Install extra memory
- 25Can I print from or scan to Android™ Smartphone?
- 26Adjust color settings by using the custom setting in the printer driver
- 27Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 28Curled or wavy
- 29Jam Rear
- 30Jam Inside
- 31I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 32The color of your printouts is not what you expected
- 33Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 34What is AirPrint?
- 35Drum Stop
- 36I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 37Replace Toner
- 38Print on envelopes, labels or thick paper from the MP Tray
- 39Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 40Change the printer driver settings (Windows/macOS)
- 41Carry out calibration to improve the color density
- 42Out of Memory / Print Data Full
- 43Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 44Download a file from the "Downloads" section and save it to Windows 8 computer.
- 45Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 46WT Box End Soon
- 47Toner Low
- 48Can I use non-Brother or third party supplies with the Brother machine?
- 49I cannot install Brother drivers on Debian 10 or later (Linux)
- 50Can I print on transparencies e.g. for overhead projectors?