FAQs & Troubleshooting
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225 Results
- 51Import a Certificate and Private Key
- 52I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 53What is Brother Web Connect?
- 54Configure Active Directory® Authentication Using Web Based Management
- 55What is the difference between the toner cartridge and the drum unit?
- 56The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 57Update the Driver or Firmware for your Brother machine
- 58I cannot print on a wireless (Wi-Fi) network (Windows)
- 59The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 60I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 61Uninstall the Brother Software and Drivers (Windows)
- 62Wireless setup is requesting a WPS PIN to complete the setup
- 63I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 64Restrict the functions available on your Brother machine and the number of prints.
- 65Reset the Drum Counter
- 66Print as a Poster (Windows®)
- 67"Offline" appears on the Status Monitor.
- 68Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 69I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 70Jam MP Tray
- 71Can I use non-Brother or third party supplies with the Brother machine?
- 72Install the optional lower tray
- 73I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 74Change machine settings from your computer.
- 75Clean the Paper Pick-up Rollers
- 76After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 77Install the Tower Tray Unit.
- 78Load and Print Thick Paper Using the Paper Tray
- 79Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 80Manage Your Network Machine Securely Using Web Based Management
- 81Import the Self-signed Certificate
- 82Discover the MAC address of the Brother network card
- 83Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 84What is the recommended paper?
- 85I get a TS error when trying to print on a wireless network.
- 86Unpack your Brother machine
- 87Install the built-in drivers (For Windows 8 and Windows 10)
- 88Printing with the Cloud
- 89I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 90I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 91I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 92Register the IC card for user authentication in Secure Function Lock
- 93Install a Certificate on Your Brother Machine
- 94Create a Self-signed Certificate
- 95What is Storage PC Print Data using Active Directory®? (Windows)
- 96Delete print jobs from the print queue.
- 97Open the Control Panel (For Windows)
- 98Print the WLAN Report
- 99Paper is Jammed in the Mailbox Unit
- 100In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?