FAQs & Troubleshooting
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225 Results
- 1Replace Drum
- 2(Video) Replace the Toner Cartridge
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4Paper is Jammed inside the Machine
- 5(Video) Load A4/Letter paper
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7Print the Network Configuration Report
- 8(Video) Connect the cord
- 9Enable the Brother machine's network interface.
- 10Disable the APIPA protocol.
- 11Paper is Jammed in the Back of the Machine
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 14What is Brother iPrint&Scan?
- 15Drum !
- 16My Brother machine could not be found over the network when I installed drivers on my computer.
- 17The printer status is Offline or Paused.
- 18Reset the Network Settings to the Factory Settings
- 19Set up your Brother machine on a wireless network.
- 20Wireless setup is requesting a WPS PIN to complete the setup
- 21(Video) Unpack your Brother machine
- 22Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24How to identify your Operating System (OS).
- 25Check the remaining ink or toner level (Linux)
- 26Add your Brother machine with AirPrint (macOS)
- 27Install the Tower Tray Unit.
- 28Configure the Store Print Log to Network Settings Using Web Based Management
- 29Install a Certificate on Your Brother Machine
- 30Size Error DX or Size Error 2-sided
- 31Install the optional lower tray
- 32Print as a Poster (Windows®)
- 33Paper is Jammed in the 2-sided Tray
- 34Paper is Jammed in the Paper Tray
- 35I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 36I cannot print using my Brother machine on a wireless network (Mac)
- 37Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 38Restrict the functions available on your Brother machine and the number of prints.
- 39Clean the Drum Unit
- 40I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 41I cannot print on a wireless (Wi-Fi) network (Windows)
- 42Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 43Manage Your Network Machine Securely Using Web Based Management
- 44The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 45Print a web page from iPrint&Scan when using an Android™ mobile device.
- 46Print both sides of paper or a booklet automatically
- 47Toner Low or Prepare New Toner Cartridge
- 48Install the Mailbox.
- 49Size mismatch
- 50Can I use non-Brother or third party supplies with the Brother machine?