The printer status is Offline or Paused.

I cannot print from my computer via USB.

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?