FAQs & Troubleshooting
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163 Results
- 1Print both sides of paper or a booklet automatically
- 2Manual Feed
- 3Jam MP Tray
- 4Adjust the Brother machine's Sleep Time setting
- 5Replace Fuser
- 6Replace Laser
- 7Jam Inside
- 8Size Error DX
- 9Curled or wavy
- 10Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 11Jam Rear
- 12The printer status is Offline or Paused.
- 13Jam Duplex
- 14Replace Drum
- 15The print speed is slow.
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 17When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 18Delete print jobs from the print queue.
- 19How to identify your Operating System (OS).
- 20Replace PF Kit xx
- 21Print on labels and envelopes from the MP tray.
- 22Adjust the default preferences of my printer driver (Mac OS X 10.5.8 or greater)
- 23I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 24Curled
- 25Drum Error (Drum!)
- 26What kind of paper can I use?
- 27When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 28Jam Tray 1 or Jam Tray 2
- 29Replace Toner
- 30Turn the Toner Save mode on or off
- 31My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 32Adjust the default preferences of my printer driver (Windows)
- 33Print Unable or Print Unable XX
- 34Cover is Open
- 35Wrinkles or creases
- 36Can I use non-Brother or third party supplies with the Brother machine?
- 37"Offline" appears on the Status Monitor.
- 38Reduce printing noise.
- 39No Paper
- 40What can happen if the wrong paper is used in your machine.
- 41Page skewed
- 42What do the LED indications mean?
- 43I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 44I cannot find some option in the Printing preferences. (For Windows)
- 45Download a file from the "Downloads" section and save it to Windows 8 computer.
- 46Can I print on transparencies e.g. for overhead projectors?
- 47Can I use AirPrint with my Brother machine?
- 48I cannot print from my computer via USB.
- 49No Toner
- 50Drum End Soon