FAQs & Troubleshooting
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163 Results
- 51Jam MP Tray
- 52Service Call
- 53Install the optional tray unit.
- 54What is the recommended paper?
- 55Supported models of Universal Printer Driver for PCL
- 56When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 57I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 58What is the best printer driver to use-the PCL or BR-Script driver?
- 59Uninstall the Brother Software and Drivers (Windows)
- 60My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 61What driver package format is supported by my Linux distribution?
- 62Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 63Print command (LPR) (Linux)
- 64Print from a computer using Print Profiles.
- 65What is the difference between the toner cartridge and the drum unit?
- 66When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 67Print Unable or Print Unable XX
- 68The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 69TONER LOW
- 70Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users).
- 71Drum End Soon
- 72Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 73Envelope creases
- 74When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 75I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 76I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 77Install the built-in drivers (For Windows 8 and Windows 10)
- 78Print a Test Page.
- 79Uninstall the drivers. (Mac OS X 10.5)
- 80Can I buy any MICR toner?
- 81I cannot install Brother drivers on Debian 10 or later (Linux)
- 82I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 83To install the printer driver easily using a tool. (Linux)
- 84Open the Status Monitor
- 85Open the Control Panel (For Windows)
- 86The print speed is slow.
- 87Can I use AirPrint with my Brother machine?
- 88I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 89I cannot print from my computer via USB.
- 90Clean the drum unit
- 91Black toner marks across the page
- 92White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 93Clean the corona wire
- 94Printable area
- 95I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 96All print jobs are aborted and nothing is printed. (Linux)
- 97I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 98I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 99I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 100Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)