FAQs & Troubleshooting
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Latest |
135 Results
- 106/23/2022Install the built-in drivers (For Windows 8 or later)
- 206/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 306/20/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 405/24/2022Open the Status Monitor
- 505/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 604/27/2022Uninstall the drivers. (Mac OS X 10.6 or greater)
- 704/20/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 804/13/2022I cannot print from my computer via USB.
- 904/07/2022The printer status is Offline or Paused.
- 1004/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 1103/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 1203/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1303/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 1411/10/2021Open the Control Panel (For Windows)
- 1510/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 1610/12/2021I get the "Filter "brlpdwrapperXXXXX" for printer "XXXXX" not available: No such file or directory" error on Gentoo (Linux)
- 1709/30/2021Uninstall the printer drivers (For Windows)
- 1807/20/2021I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 1906/22/2021Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2002/16/2021"Offline" appears on the Status Monitor.
- 2112/18/2020How to identify your Operating System (OS).
- 2207/16/2020Cannot print after a Windows 10 update (June 2020)
- 2307/06/2020What driver package format is supported by my Linux distribution?
- 2406/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 2512/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 2612/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 2711/27/2019Print command (LPR) (Linux)
- 2811/27/2019Paper size settings are unavailable when I print from OpenOffice (Linux)
- 2911/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 3011/15/2019Print command (cupswrapper) (Linux)
- 3110/29/2019Pre-Required Procedures (Linux)
- 3210/29/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 3310/29/2019Large characters are printed incorrectly. (Linux)
- 3410/29/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 3510/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 3610/23/2019To install the printer driver easily using a tool. (Linux)
- 3706/12/2019Uninstall printer drivers (Linux)
- 3803/27/2019Check the firmware version.
- 3901/29/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 4001/28/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 4101/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 4201/24/2019All print jobs are aborted and nothing is printed. (Linux)
- 4301/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 4401/24/2019I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapperXXXX: No such file or directory". (Linux)
- 4501/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 4601/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 4712/20/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 4810/17/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4908/27/2018Change the printer driver settings (Windows/macOS)
- 5008/16/2018Uninstall the drivers. (Mac OS X 10.5)