FAQs & Troubleshooting
Latest |
135 Results
- 5101/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 5201/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 5301/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 5412/20/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 5510/17/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5607/05/2018Windows 7 Support Information
- 5704/07/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5803/25/2016Windows 10 Support Information
- 5903/25/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 6003/25/2016What is the difference between the toner cartridge and the drum unit?
- 6103/25/2016Can I use AirPrint with my Brother machine?
- 6203/25/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 6303/25/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 6403/25/2016Supported models of Universal Printer Driver for PCL
- 6503/25/2016Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 6603/25/2016Can I print from or scan to Android™ Smartphone?
- 6703/25/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 6803/24/2016Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 6903/23/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 7003/23/2016What can happen if the wrong paper is used in your machine.
- 7111/10/2015Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 7211/27/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 7311/25/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 7411/19/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7508/26/2014What is a "Generic PCL Driver"?
- 7608/19/2014Print overrun
- 7708/19/2014Memory full
- 7801/17/2014I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 7901/17/2014Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 8001/17/2014Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 8101/17/2014How do I install additional memory?
- 8210/30/2013The printer prints unexpectedly or it prints garbage.
- 8305/17/2013Printouts have toner specks.
- 8405/17/2013Printouts (envelopes) have creases.
- 8505/17/2013Printouts are faint.
- 8605/17/2013Print on both sides of the paper.
- 8705/17/2013Print on labels and envelopes from the MP tray.
- 8805/10/2013Black toner marks appear across the page.
- 8905/10/2013White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 9005/10/2013White lines appears down the page.
- 9105/10/2013Lines appears across the page.
- 9205/10/2013White lines appear across the page.
- 9305/10/2013White lines or bands or ribbing across the page.
- 9405/10/2013What do the LED indications mean?
- 9505/09/2013Printouts are with gray background.
- 9605/09/2013How do I clear paper jams?
- 9705/09/2013The image is ghosted.
- 9804/26/2013White spots appear in areas of dense black printing.
- 9904/26/2013Vertical black lines appear on the printout.
- 10004/25/2013Print a Printer Settings page.