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HL-5170DN

FAQs & Troubleshooting

FAQs & Troubleshooting

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  • 1
    04/20/2022
    The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
  • 2
    11/19/2014
    The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
  • 3
    02/10/2010
    I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
  • 4
    06/12/2007
    I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
  • 5
    03/16/2006
    The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
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