FAQs & Troubleshooting
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223 Results
- 112/29/2020Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 212/22/2020I cannot install Brother drivers on Debian 10 (Linux)
- 312/18/2020How to identify your Operating System (OS).
- 412/17/2020The printer status is Offline or Paused.
- 512/17/2020Uninstall the drivers. (Mac OS X 10.6 or greater)
- 607/16/2020Cannot print after a Windows 10 update (June 2020)
- 707/06/2020What driver package format is supported by my Linux distribution?
- 806/12/2020Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 906/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 1005/15/2020I cannot print using my Brother machine on a wireless network (Windows)
- 1105/15/2020I cannot print using my Brother machine on a wireless network (Mac)
- 1205/11/2020Enable the Brother machine's network interface.
- 1302/26/2020Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 1401/06/2020When I print images, the quality is not good (Linux)
- 1512/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 1612/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 1711/27/2019Print command (LPR) (Linux)
- 1811/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 1910/30/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 2010/30/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 2110/29/2019Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2210/29/2019Large characters are printed incorrectly. (Linux)
- 2310/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 2410/23/2019To install the printer driver easily using a tool. (Linux)
- 2506/27/2019Poor fixing
- 2606/25/2019What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 2706/19/2019Wireless setup is requesting a WPS PIN to complete the setup
- 2806/14/2019Install the built-in drivers (For Windows 8 or later)
- 2906/12/2019Uninstall printer drivers (Linux)
- 3005/22/2019I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 3104/03/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 3203/15/2019Set up your Brother machine on a wireless network.
- 3303/12/2019I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 3403/07/2019Download a file from the "Downloads" section and save it to Windows 10 computer.
- 3503/07/2019What is Brother iPrint&Scan?
- 3602/06/2019"Offline" appears on the Status Monitor.
- 3701/30/2019Print command (cupswrapper) (Linux)
- 3801/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 3901/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 4001/24/2019I'm using Gentoo Linux and I receive the following error message:" Filter "brlpdwrapperXXXXX" for printer "XXXXX" not available: No such file or directory". (where XXXXX is your Brother product name) (Linux)
- 4101/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 4201/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 4312/20/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 4412/03/2018Print both sides of paper or a booklet automatically
- 4511/08/2018Print the WLAN report
- 4611/06/2018I cannot find some option in the Printing preferences. (For Windows)
- 4710/17/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4808/27/2018Open the Control Panel (For Windows)
- 4908/27/2018Change the printer driver settings (Windows/macOS)
- 5008/22/2018I get a TS error when trying to print on a wireless network.