FAQs & Troubleshooting
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227 Results
- 1Adjust color settings by using the custom setting in the printer driver
- 2I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 3Load paper in the paper tray
- 4Replace Drum
- 5Turn the Toner Save Mode on or off.
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7What is the printable area per page?
- 8Replace Toner
- 9Replace Belt
- 10The printer status is Offline or Paused.
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12Change the printer driver settings (Windows/macOS)
- 13The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 14What is Brother iPrint&Scan?
- 15Replace WT Box
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 18Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 19Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 20The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 21Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 22Reset the network settings to the factory default
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 25Check the Node Name of the Brother machine
- 26Jam Inside
- 27What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 28My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 29I cannot print using my Brother machine on a wireless network (Mac)
- 30Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 31Print the Network Configuration List
- 32Print both sides of paper or a booklet automatically
- 33Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 34Jam Rear
- 35Clean the corona wire
- 36I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 37Set up your Brother machine on a wireless network.
- 38I cannot print using my Brother machine on a wireless network (Windows)
- 39Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 40Jam MP Tray
- 41My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 42How to identify your Operating System (OS).
- 43I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 44Jam Tray 1 / Jam Tray 2
- 45What is the recommended paper?
- 46Drum Error (Drum!)
- 47Carry out calibration to improve the color density
- 48What driver package format is supported by my Linux distribution?
- 49I cannot find some option in the Printing preferences. (For Windows)
- 50I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)