FAQs & Troubleshooting
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227 Results
- 1Adjust color settings by using the custom setting in the printer driver
- 2I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 3What is the printable area per page?
- 4Replace Toner
- 5Replace Drum
- 6Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 7Turn the Toner Save Mode on or off.
- 8Change the printer driver settings (Windows/macOS)
- 9Load paper in the paper tray
- 10I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 11Replace Belt
- 12How to identify your Operating System (OS).
- 13Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 14Drum Error (Drum!)
- 15Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17Replace Fuser
- 18Jam Rear
- 19Enable the Brother machine's network interface.
- 20The printer status is Offline or Paused.
- 21Check the Node Name of the Brother machine
- 22Print the Network Configuration List
- 23Clean the corona wire
- 24What is Brother iPrint&Scan?
- 25Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 26What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 27Set up your Brother machine on a wireless network.
- 28Can I print from and scan to iPhone, iPod touch and iPad?
- 29Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 30Jam Tray 1 / Jam Tray 2
- 31Carry out calibration to improve the color density
- 32Reset the network settings to the factory default
- 33Toner Low
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35Replace Laser
- 36I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 37I cannot print using my Brother machine on a wireless network (Mac)
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39Replace WT Box
- 40Jam Inside
- 41Jam MP Tray
- 42Delete print jobs from the print queue.
- 43I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 44I cannot find some option in the Printing preferences. (For Windows)
- 45What driver package format is supported by my Linux distribution?
- 46I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 47Print both sides of paper or a booklet automatically
- 48What is the Network Shared printing?
- 49Clean the drum unit
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.