FAQs & Troubleshooting
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173 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Replace the toner cartridge
- 3Adjust color settings by using the custom setting in the printer driver
- 4How do I improve the color density? (Print Calibration)
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6The printer status is Offline or Paused.
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 8Replace the drum unit.
- 9Can I print from or scan to Android™ Smartphone?
- 10What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 11How do I install additional memory?
- 12The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 13What is the recommended paper?
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15Change the printer driver settings (Windows/macOS)
- 16The color of printouts are not what I expected.
- 17How do I replace the Waste toner box?
- 18What kind of memory can I use?
- 19What can happen if the wrong paper is used in your machine.
- 20Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 21Can I print from and scan to iPhone, iPod touch and iPad?
- 22What kind of paper can I use?
- 23Delete print jobs from the print queue.
- 24How to identify your Operating System (OS).
- 25I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 26What is the unprintable area per page?
- 27How do I replace the Belt Unit?
- 28Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 29Can I print on transparencies e.g. for overhead projectors?
- 30Can I use AirPrint with my Brother machine?
- 31When I print from Adobe® PhotoShop® with the BR-Script Printer Driver, the dark colors in the document are printed in Black. What can I do?
- 32Can I use non-Brother or third party supplies with the Brother machine?
- 33Can I print from DOS applications?
- 34Open the Status Monitor
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 37Is my Brother machine compatible with Windows Vista?
- 38What driver package format is supported by my Linux distribution?
- 39Cannot print after a Windows 10 update (June 2020)
- 40How do I use the "Print to file" feature?
- 41I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 42What are the expected yields of the consumables?
- 43Uninstall the drivers. (Mac OS X 10.5)
- 44Uninstall the printer drivers (For Windows)
- 45I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 46Protect your Brother machine against unauthorised access over the network
- 47What is the Network Shared printing?
- 48How do I improve the gray color when printing a monochrome document in Color Mode?
- 49I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 50The paper is skewed when it's printed.