FAQs & Troubleshooting
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149 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 3The printer status is Offline or Paused.
- 4How to identify your Operating System (OS).
- 5How do I factory reset the print server?
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 8The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 9The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 11Does NC-2200w work with Windows Vista?
- 12Replace the drum unit.
- 13I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 14The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 15How do I disable the APIPA protocol?
- 16What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 17When I print, marks or stains appears on the left, right or both sides of the page. The mark consistently repeats vertically down the printed page. What is the cause of this problem? How can I fix this problem?
- 18The lights in my room flicker when the printer is warming up. I get a short electric surge when the printer is warming up to print the first page. The lights in my office or work flicker or dim when using the printer.
- 19Install the built-in drivers (For Windows 8 and Windows 10)
- 20Can I print from or scan to Android™ Smartphone?
- 21What can happen if the wrong paper is used in your machine.
- 22The printed letters are slanted, positioned incorrectly.
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24What driver package format is supported by my Linux distribution?
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26The paper is skewed when it's printed.
- 27When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 28Printouts have a curl or wave.
- 29Can I use non-Brother or third party supplies with the Brother machine?
- 30Can I print from DOS applications?
- 31What do the LED indications mean?
- 32How do I change the print server password?
- 33Uninstall the printer drivers (For Windows)
- 34Print the Network Configuration List.
- 35How can I activate/deactivate the Toner Save Mode?
- 36My Brother machine misfeeds paper.
- 37Cannot print after a Windows 10 update (June 2020)
- 38Can I print from and scan to iPhone, iPod touch and iPad?
- 39What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 40Can I print using the IPP protocol on Windows XP?
- 41Open the Control Panel (For Windows)
- 42I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 43Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 44Print a Printer Settings page.
- 45What are the expected yields of the consumables?
- 46I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 47Download a file from the "Downloads" section and save it to Windows 8 computer.
- 48How can I change the printer settings?
- 49What kind of paper can I use?
- 50Printouts have wrinkles or creases.