FAQs & Troubleshooting
![]() |
Popular |
206 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 3I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 6Change the printer driver settings (Windows/macOS)
- 7Functions supported in the Windows 7 built-in drivers
- 8Delete print jobs from the print queue.
- 9I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10What kind of envelopes should I avoid?
- 11Can I use non-Brother or third party supplies with the Brother machine?
- 12Download a file from the "Downloads" section and save it to Windows 8 computer.
- 13The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 14What kind of labels and transparencies can I use?
- 15What is the protocol specification of the NC-4100h Type 2 print server?
- 16I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the control panel, or in the driver? If I change the setting in the driver, will the control panel setting be used?
- 17My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 18The printer status is Offline or Paused.
- 19The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 20I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 21The machine does not print anything.
- 22Can I print from and scan to iPhone, iPod touch and iPad?
- 23What kind of paper can I use?
- 24JAM TRAY 2
- 25What is the BRAdmin Professional software used for?
- 26How do I install additional memory? (DIMM)
- 27Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 28I cannot print from my computer via USB.
- 29What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 30What kind of Control Panel Setting Menu available and what do they mean?
- 31My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 32I cannot install Brother drivers on Debian 10 or later (Linux)
- 33Cannot print after a Windows 10 update (June 2020)
- 34Open the Control Panel (For Windows)
- 35How to identify your Operating System (OS).
- 36Discover the MAC address of the Brother network card
- 37Can I print from or scan to Android™ Smartphone?
- 38The paper is skewed when it's printed.
- 39How do I factory reset the print server?
- 40I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 41I want to print using CUPS while keeping SELinux enabled. (Linux)
- 42What is the difference between the toner cartridge and the drum unit?
- 43How do I print on labels, transparencies etc?
- 44Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 45The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 46The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 47Print command (cupswrapper) (Linux)
- 48Install the built-in drivers (For Windows 8 and Windows 10)
- 49Verify the Brother machine connected to the Wired Network (For Macintosh)
- 50I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.