FAQs & Troubleshooting
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HL-1870N
206 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
Change the printer driver settings (Windows/macOS)
5.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
6.
The printer status is Offline or Paused.
7.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
8.
Download a file from the "Downloads" section and save it to Windows 8 computer.
9.
What can happen if the wrong paper is used in your machine.
10.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
11.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
12.
How to identify your Operating System (OS).
13.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
14.
Functions supported in the Windows 7 built-in drivers
15.
What is the protocol specification of the NC-4100h Type 2 print server?
16.
How do I install the Lower Tray Unit? (LT-500)
17.
How do I install additional memory? (DIMM)
18.
Can I print from or scan to Android™ Smartphone?
19.
I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the control panel, or in the driver? If I change the setting in the driver, will the control panel setting be used?
20.
Delete print jobs from the print queue.
21.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
22.
Can I use non-Brother or third party supplies with the Brother machine?
23.
I cannot save a file downloaded from the Brother support website (For Windows)
24.
Can I print from and scan to iPhone, iPod touch and iPad?
25.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
26.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
27.
JAM TRAY 1
28.
Uninstall the printer drivers (For Windows)
29.
The paper is skewed when it's printed.
30.
What kind of labels and transparencies can I use?