FAQs & Troubleshooting
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154 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 3Does NC-2200w work with Windows Vista?
- 4How can I change the IP address?
- 5How do I perform a factory reset?
- 6Install the built-in drivers (For Windows 8 and Windows 10)
- 7What kind of USB cable should I use?
- 8How can I change the IP address using the ARP and PING commands?
- 9How to identify your Operating System (OS).
- 10The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 11Delete print jobs from the print queue.
- 12Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14Functions supported in the Windows 7 built-in drivers
- 15Using the PING command to troubleshoot problems.
- 16Change the printer driver settings (Windows/macOS)
- 17The paper is skewed when it's printed.
- 18The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 19How do I use the Quick Print Setup Utility?
- 20How do I display the Quick Print Setup as a Toolbar?
- 21The machine does not print anything.
- 22I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 23I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 24I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 25Can I print from DOS applications?
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27What is the BROWNIE software?
- 28How can I install the necessary driver on a Windows®98/Me PC using the USB interface?
- 29What driver package format is supported by my Linux distribution?
- 30How do I monitor the status of the printer?
- 31What can happen if the wrong paper is used in your machine.
- 32Print on envelopes.
- 33I cannot print from my computer via USB.
- 34Cannot print after a Windows 10 update (June 2020)
- 35The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 36What kind of labels and transparencies can I use?
- 37The printer prints unexpectedly or it prints garbage.
- 38Printouts have wrinkles or creases.
- 39Can I use non-Brother or third party supplies with the Brother machine?
- 40Replace the toner cartridge.
- 41Uninstall the drivers. (Mac OS X 10.5)
- 42Open the Control Panel (For Windows)
- 43Can I print from or scan to Android™ Smartphone?
- 44I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 45Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 46Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 47What kind of memory can I use?
- 48Printouts have a curl or wave.
- 49Why are the ready and alarm lights blinking?
- 50What do the LED indications mean?