FAQs & Troubleshooting
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56 Results
- 1List of Error Messages for Artspira app (M#######/E#####)
- 2M1332002 appears on the Artspira app screen.
- 3I registered with Artspira, but the email/PIN (for account) did not arrive
- 4What should I do if I forgot my CanvasWorkspaceID and password for Artspira?
- 5M5613201 appears on the Artspira app screen.
- 6The shape of the drawn line is deformed or the drawn line disappears
- 7M5541001 appears on the Artspira app screen.
- 8M4210001 appears on the Artspira app screen.
- 9The pattern transferred from the Artspira app does not appear on the screen of the machine
- 10Data cannot be transferred even though the machine number has been input. (M5622201)
- 11[My Connection function users] The login ID displayed in the machine's settings screen is different from the CanvasWorkspace ID
- 12With the Drawing tool, the data drawn at the edges in the area is embroidered in the center when embroidering. I want to embroider at the expected position.
- 13I cannot log in even after entering my CanvasWorkspaceID and password for Artspira
- 14M4341001 appears on the Artspira app screen.
- 15Data cannot be saved to a USB flash drive
- 16[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 17[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 18The thread may break or come undone
- 19M2102501 appears on the Artspira app screen.
- 20How to create an account for Artspira
- 21Data cannot be saved to the machine
- 22How to link accounts
- 23Why are the lines sewn together even though they are drawn apart?
- 24M5612301 appears on the Artspira app screen.
- 25How to Continue with CanvasWorkspace
- 26M4452001 appears on the Artspira app screen.
- 27M2513631 appears on the Artspira app screen.
- 28E92001 appears on the Artspira app screen.
- 29[Embroidery machine users] How to retrieve the data transferred from Artspira
- 30How to obtain and input PIN of machine
- 31How to create an account for CanvasWorkspace
- 32M5622201 appears on the Artspira app screen.
- 33M4345001 appears on the Artspira app screen.
- 34How to change the displayed language
- 35I cannot verify even if I enter the correct PIN code
- 36How to Continue brother account
- 37How to change the file name
- 38I want to use both "Artspira" and "CanvasWorkspace" services on my machine
- 39M3124301 appears on the Artspira app screen.
- 40I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 41After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 42There is no machine that can be transferred
- 43I can not save the data
- 44In what sewing order are the drawn lines sewn?
- 45E96001 appears on the Artspira app screen.
- 46Using Drawing tool, lines are difficult to draw
- 47Introducing the Brother Artspira application
- 48Multiple data cannot be transferred to the machine at once
- 49What is Artspira+?
- 50How to stop "Send usage information to help improve Brother products and services"