FAQs & Troubleshooting
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56 Results
- 1List of Error Messages for Artspira app (M#######/E#####)
- 2M1332002 appears on the Artspira app screen.
- 3M5541001 appears on the Artspira app screen.
- 4The pattern transferred from the Artspira app does not appear on the screen of the machine
- 5M5613201 appears on the Artspira app screen.
- 6[Embroidery machine users] How to retrieve the data transferred from Artspira
- 7I cannot log in even after entering my CanvasWorkspaceID and password for Artspira
- 8M5612301 appears on the Artspira app screen.
- 9I registered with Artspira, but the email/PIN (for account) did not arrive
- 10Data cannot be saved to a USB flash drive
- 11Data cannot be saved to the machine
- 12[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 13Data cannot be transferred even though the machine number has been input. (M5622201)
- 14How to connect your machine and transfer data to Artspira
- 15How to create an account for Artspira
- 16How to obtain and input PIN of machine
- 17The thread may break or come undone
- 18Why are the lines sewn together even though they are drawn apart?
- 19I want to use both "Artspira" and "CanvasWorkspace" services on my machine
- 20M5622201 appears on the Artspira app screen.
- 21M4210001 appears on the Artspira app screen.
- 22M4341001 appears on the Artspira app screen.
- 23E96001 appears on the Artspira app screen.
- 24How to link accounts
- 25[My Connection function users] The login ID displayed in the machine's settings screen is different from the CanvasWorkspace ID
- 26[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 27I cannot verify even if I enter the correct PIN code
- 28What should I do if I forgot my CanvasWorkspaceID and password for Artspira?
- 29How to Continue with CanvasWorkspace
- 30M4452001 appears on the Artspira app screen.
- 31M2102501 appears on the Artspira app screen.
- 32With the Drawing tool, the data drawn at the edges in the area is embroidered in the center when embroidering. I want to embroider at the expected position.
- 33The shape of the drawn line is deformed or the drawn line disappears
- 34M4345001 appears on the Artspira app screen.
- 35How to change the displayed language
- 36How to create an account for CanvasWorkspace
- 37Introducing the Brother Artspira application
- 38M3124301 appears on the Artspira app screen.
- 39M2513631 appears on the Artspira app screen.
- 40E92001 appears on the Artspira app screen.
- 41There is no machine that can be transferred
- 42M6331001 appears on the Artspira app screen.
- 43What is Artspira+?
- 44I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 45How to disconnect a machine from Artspira using the machine
- 46I can not save the data
- 47After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 48Multiple data cannot be transferred to the machine at once
- 49How to stop "Send usage information to help improve Brother products and services"
- 50How to unsubscribe from Artspira