FAQs & Troubleshooting
![]() |
Popular |
53 Results
- 1List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 2M1332002 appears on the Artspira app screen.
- 3M4210001 appears on the Artspira app screen.
- 4I registered with Artspira, but the email/PIN (for account) did not arrive
- 5M5613201 appears on the Artspira app screen.
- 6Data cannot be saved to the machine
- 7M5622201 appears on the Artspira app screen.
- 8The pattern transferred from the Artspira app does not appear on the screen of the machine
- 9Data cannot be saved to a USB flash drive
- 10I cannot verify even if I enter the correct PIN code
- 11Introducing the Brother Artspira application
- 12M5612301 appears on the Artspira app screen.
- 13How to connect your machine and transfer data to Artspira
- 14The shape of the drawn line is deformed or the drawn line disappears
- 15The thread may break or come undone
- 16M2102501 appears on the Artspira app screen.
- 17Why are the lines sewn together even though they are drawn apart?
- 18How to create an account for Artspira
- 19M5541001 appears on the Artspira app screen.
- 20[My Connection function users] The login ID displayed in the machine's settings screen is different from the CanvasWorkspace ID
- 21With the Drawing tool, the data drawn at the edges in the area is embroidered in the center when embroidering. I want to embroider at the expected position.
- 22What is Artspira+?
- 23[Embroidery machine users] How to retrieve the data transferred from Artspira
- 24Data cannot be transferred even though the machine number has been input. (M5622201)
- 25How to change the displayed language
- 26[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 27I can not save the data
- 28E92001 appears on the Artspira app screen.
- 29How to Continue with CanvasWorkspace
- 30M4341001 appears on the Artspira app screen.
- 31[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 32How to link accounts
- 33M4345001 appears on the Artspira app screen.
- 34How to disconnect a machine from Artspira using the machine
- 35About the contents and data treated by Artspira app
- 36M2513631 appears on the Artspira app screen.
- 37Multiple data cannot be transferred to the machine at once
- 38How to unsubscribe from Artspira
- 39Using Drawing tool, lines are difficult to draw
- 40In what sewing order are the drawn lines sewn?
- 41I want to use both "Artspira" and "CanvasWorkspace" services on my machine
- 42I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 43There is no machine that can be transferred
- 44How to obtain and input PIN of machine
- 45How to disconnect the machine from Artspira using the Artspira app
- 46M6331001 appears on the Artspira app screen.
- 47E96001 appears on the Artspira app screen.
- 48How to stop "Send usage information to help improve Brother products and services"
- 49M4452001 appears on the Artspira app screen.
- 50M3124301 appears on the Artspira app screen.