FAQs & Troubleshooting
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- 1Downloading CanvasWorkspace application and Login [Video]
- 2How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 3List of Error Messages for CanvasWorkspace (E##### / N#####)
- 4Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 5List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 6Downloading Optional Design Pattern Collection (My Collection Function)
- 7How to Use the Roll Feeder 2 Function [Video]
- 8How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 9E12003 appears on the computer screen.
- 10What should I do if I Cannot Connect My Machine to the Wireless Network?
- 11Mat, Cutting Blade and Material Combinations
- 12How to connect my machine to a wireless network using the Setup Wizard
- 13Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 14Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 15What should I do if the scanned and cut positions are misaligned?
- 16What should I do if the desired network SSID is not displayed when setting up the wireless network using the Setup Wizard?
- 17Can multiple sheets of material be overlapped and attached to the mat?
- 18What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 19Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 20E00011 appears on the computer screen.
- 21Cutting/Drawing by Tracing an Image
- 22E00001 appears on the computer screen.
- 23[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 24Cutting with the Rotary Auto Blade [Video]
- 25Support appli version and OS version about ScanNCut Link for Adobe® Illustrator®
- 26ErrS02 appears on the computer screen.
- 27Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 28E94005 appears on the computer screen.
- 29E10003 appears on the computer screen.
- 30Half Cut (Kiss Cut) Settings
- 31E92001 appears on the Artspira app screen.
- 32What file format can be used in CanvasWorkspace?
- 33How to register Your Machine with CanvasWorkspace
- 34How to link accounts
- 35What are the Differences between Roll Feeder and Roll Feeder 2?
- 36List of Error Messages for CanvasWorkspace (Others)
- 37“The entered text cannot be used.“ appears on the computer screen.
- 38How to Activate the Calligraphy Kit
- 39Attaching the Material/Peeling Off the Material
- 40E92002 appears on the computer screen.
- 41E03005 appears on the computer screen.
- 42Can an adhesive craft vinyl sheet be cut?
- 43Can the cutting machine cut felt, leather and synthetic leather?
- 44Can the cutting machine make half cuts/kiss cuts?
- 45E91002 appears on the computer screen.
- 46E11006 appears on the computer screen.
- 47E10004 appears on the computer screen.
- 48E03003 appears on the computer screen.
- 49E03002 appears on the computer screen.
- 50E02003 appears on the computer screen.