FAQs & Troubleshooting
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- 1Downloading CanvasWorkspace application and Login [Video]
- 2How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 3Mat, Cutting Blade and Material Combinations
- 4Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 5List of Error Messages for CanvasWorkspace (E##### / N#####)
- 6List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 7E12003 appears on the computer screen.
- 8How to Use the Roll Feeder 2 Function [Video]
- 9Downloading Optional Design Pattern Collection (My Collection Function)
- 10How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 11Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 12Cutting with the Rotary Auto Blade [Video]
- 13What should I do if I Cannot Connect My Machine to the Wireless Network?
- 14What should I do if the desired network SSID is not displayed when setting up the wireless network using the Setup Wizard?
- 15Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 16If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 17E00001 appears on the computer screen.
- 18What should I do if the scanned and cut positions are misaligned?
- 19How to connect my machine to a wireless network using the Setup Wizard
- 20ErrS02 appears on the computer screen.
- 21Attaching the Material/Peeling Off the Material
- 22Can multiple sheets of material be overlapped and attached to the mat?
- 23What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 24E10003 appears on the computer screen.
- 25E02003 appears on the computer screen.
- 26E00011 appears on the computer screen.
- 27Half Cut (Kiss Cut) Settings
- 28[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 29List of Error Messages for CanvasWorkspace (Others)
- 30Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 31E94005 appears on the computer screen.
- 32E10004 appears on the computer screen.
- 33E00009 appears on the computer screen.
- 34FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 35Cutting/Drawing by Tracing an Image
- 36How to register Your Machine with CanvasWorkspace
- 37How to link accounts
- 38Support appli version and OS version about ScanNCut Link for Adobe® Illustrator®
- 39“The entered text cannot be used.“ appears on the computer screen.
- 40ErrS01 appears on the computer screen.
- 41Troubleshooting about the Mat
- 42Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 43N12001 appears on the computer screen.
- 44N10004 appears on the computer screen.
- 45E91002 appears on the computer screen.
- 46E11006 appears on the computer screen.
- 47E03003 appears on the computer screen.
- 48E03002 appears on the computer screen.
- 49E01005 appears on the computer screen.
- 50E00008 appears on the computer screen.