FAQs & Troubleshooting
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- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Downloading Optional Design Pattern Collection (My Collection Function)
- 3Mat, Cutting Blade and Material Combinations
- 4List of Error Messages for CanvasWorkspace (Others)
- 5List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 6Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 7Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 8Downloading CanvasWorkspace application and Login [Video]
- 9Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 10List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 11Can the cutting machine cut all materials automatically with the auto blade?
- 12How to Activate the Calligraphy Kit
- 13How to register Your Machine with CanvasWorkspace
- 14ErrS08 appears on the computer screen.
- 15Cutting/Drawing by Tracing an Image
- 16Cutting with the Rotary Auto Blade [Video]
- 17Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 18Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 19If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 20Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 21E95002 appears on the computer screen.
- 22"Please register your machine." appears on the computer screen.
- 23How to create an account for CanvasWorkspace
- 24How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 25“The entered text cannot be used.“ appears on the computer screen.
- 26Attaching the Material/Peeling Off the Material
- 27Can rough material be cut?
- 28How to Use the Roll Feeder Function [Video]
- 29FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 30What should I do if the scanned and cut positions are misaligned?
- 31How to Calibrate the LCD Touchscreen Display
- 32How to connect my machine to a wireless network using the Setup Wizard
- 33How to Use the Roll Feeder 2 Function [Video]
- 34ErrS23 appears on the computer screen.
- 35Can multiple sheets of material be overlapped and attached to the mat?
- 36Using the trimmer blade to trim the end of the material
- 37E12002 appears on the computer screen.
- 38How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 39Shortcut Keys for CanvasWorkspace (Windows/Mac)
- 40Instructions for Creating Roll Feeder Data with CanvasWorkspace and Sending It to the Cutting Machine
- 41Data cannot be saved to a USB flash drive
- 42Data cannot be saved to the machine
- 43The pattern transferred from the Artspira app does not appear on the screen of the machine
- 44ErrS51 appears on the computer screen.
- 45How do I update the software of the cutting machine?
- 46Care and Maintenance (Cleaning the Trimmer Blade)
- 47Can an adhesive craft vinyl sheet be cut?
- 48N12001 appears on the computer screen.
- 49N11001 appears on the computer screen.
- 50What should I do if I Cannot Connect My Machine to the Wireless Network?