FAQs & Troubleshooting
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142 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 3The App shows the message "No Supported Machines Found".
- 4How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 5Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 6How to use the the versatile magnetic frame [Video instructions]
- 7How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 8How to set up the cap frame driver. [Video instructions]
- 9"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 10"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 11How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 12How to set up the cap frame. [Video instructions]
- 13How to Embroider on Cap. [Video instructions]
- 14Maintenance (Cleaning around the needle plate) [ Video ]
- 15Introducing Brother My Stitch Monitor application
- 16How do I adjust the tension of the upper thread ?
- 17How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 18Maintenance (Clean the hook) [ Video ]
- 19How to Embroider on Pet Collar. [Video instructions]
- 20Maintenance (Oiling the machine)
- 21Maintenance (Oiling the machine) [ Video ]
- 22Maintenance (Cleaning the bobbin case) [ Video ]
- 23Maintenance (Cleaning around the needle plate)
- 24"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 25How to Embroider on Clothes. [Video instructions]
- 26How to Embroider on Shoes. [Video instructions]
- 27Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 28"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 29How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 30The monitoring app on the smart device receives the notification items I do not need.
- 31"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 32How to Embroider on Bag. [Video instructions]
- 33There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 34How do I check the thread tension ?
- 35Maintenance (Cleaning the bobbin case)
- 36How do I change the thread spool easily?
- 37Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 38"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 39"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 40How do I attach or remove the embroidery frame?
- 41How do I thread the machine? (Threading the upper thread)
- 42How do I change the needle?
- 43How to use the Round frame (PRPRFK1) [Video instructions]
- 44Loops appear on the surface of the fabric when embroidering.
- 45How do I adjust the tension of the bobbin thread ?
- 46Maintenance (Cleaning the thread paths of the upper threads)
- 47"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 48How to link accounts
- 49"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 50How do I install the bobbin wound with thread?