FAQs & Troubleshooting
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94 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I adjust thread tension for embroidering?
- 3How do I hoop the fabric in the embroidery frame?
- 4The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 5How to update your machine software by downloading the update file directly to your machine using a wireless network
- 6"Preventive maintenance is recommended." ppears on the LCD.
- 7Stitches are skipped
- 8"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 9"Cannot recognize the data for the selected pattern. The data may be corrupted." message appears on the LCD. What does it mean and how do I clear it?
- 10List of Error Messages for Artspira app (M#######/E#####)
- 11What is Artspira+?
- 12How to set up the wireless network connection with the wizard on the machine
- 13How do I remove or attach the Embroidery foot ?
- 14How do I wind the bobbin?
- 15The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 16How do I adjust the sensitivity of the operation keys?
- 17How do I clean the race?
- 18The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 19How do I change the needle ?
- 20How do I set the bobbin ?
- 21How do I thread the machine (Threading the upper thread)?
- 22"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 23"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 24Data cannot be saved to the machine
- 25[Embroidery machine users] How to retrieve the data transferred from Artspira
- 26How to connect your machine and transfer data to Artspira
- 27"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 28"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 29"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 30"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 31Bobbin thread breaks
- 32Fabric puckers
- 33"Selected pattern field extends to the outside of the embroidery frame." message appears on the LCD. What does it mean?
- 34"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 35"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 36"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 37How do I attach or remove the embroidery frame ?
- 38How do I remove or attach the presser foot ?
- 39"Lower the presser foot lever." message appears on the LCD. What does it mean and how do I clear it?
- 40"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 41"The bobbin thread is almost empty." message appears on the LCD. What does it mean?
- 42"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 43Embroidery
- 44I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 45E92001 appears on the Artspira app screen.
- 46M5613201 appears on the Artspira app screen.
- 47M4345001 appears on the Artspira app screen.
- 48After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 49Multiple data cannot be transferred to the machine at once
- 50How to change the displayed language