FAQs & Troubleshooting
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93 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I adjust thread tension for embroidering?
- 3How do I hoop the fabric in the embroidery frame?
- 4How to update your machine software by downloading the update file directly to your machine using a wireless network
- 5The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 6Fabric puckers
- 7The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 8The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 9Stitches are skipped
- 10How do I clean the race?
- 11Upper thread breaks.
- 12How do I attach or remove the Embroidery Unit?
- 13How do I set the bobbin ?
- 14Data cannot be transferred even though the machine number has been input. (M5622201)
- 15How to connect your machine and transfer data to Artspira
- 16"Preventive maintenance is recommended." ppears on the LCD.
- 17How do I change the needle ?
- 18How do I thread the machine (Threading the upper thread)?
- 19How do I wind the bobbin?
- 20"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 21How do I adjust the sensitivity of the operation keys?
- 22How do I remove or attach the Embroidery foot ?
- 23I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 24Data cannot be saved to the machine
- 25Needle breaks.
- 26E92001 appears on the Artspira app screen.
- 27M4345001 appears on the Artspira app screen.
- 28[Embroidery machine users] How to retrieve the data transferred from Artspira
- 29Introducing the Brother Artspira application
- 30List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 31"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 32Where do I put the oil in my machine?
- 33"This pattern cannot be used." message appears on the LCD. What does it mean?
- 34Embroidery
- 35Multiple data cannot be transferred to the machine at once
- 36How to stop "Send usage information to help improve Brother products and services"
- 37How to obtain and input PIN of machine
- 38M1332002 appears on the Artspira app screen.
- 39How to set up the wireless network connection with the wizard on the machine
- 40Bobbin thread breaks
- 41"USB media error" message appears on the LCD. What does it mean?
- 42"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 43The pattern transferred from the Artspira app does not appear on the screen of the machine
- 44How to link accounts
- 45How to unsubscribe from Artspira
- 46How to disconnect the machine from Artspira using the Artspira app
- 47M6331001 appears on the Artspira app screen.
- 48M4452001 appears on the Artspira app screen.
- 49M4341001 appears on the Artspira app screen.
- 50M2513631 appears on the Artspira app screen.