FAQs & Troubleshooting
Latest |
239 Results
- 109/11/2024"The pockets are full." message appears on the LCD. What does it mean?
- 209/10/2024"Use the presser foot lifter button to raise the presser foot." message appears on the LCD. What does it mean?
- 308/30/2024List of Error Messages for Artspira app (M#######/E#####)
- 408/27/2024For better results when sewing stretch fabrics
- 507/12/2024"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 607/12/2024Combination of fabric, thread and needle
- 707/12/2024"The "Start/Stop" button does not operate with the foot controller attached. Remove the foot controller." appears on the LCD.
- 807/12/2024"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 907/12/2024"Attach the embroidery frame." message appears on the LCD. What does it mean?
- 1003/12/2024Stitches are skipped
- 1103/08/2024What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 1203/08/2024What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 1302/29/2024Introducing the Brother Artspira application
- 1402/20/2024Fabric puckers
- 1502/06/2024I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 1602/02/2024How to connect your machine and transfer data to Artspira
- 1702/02/2024Tutorial videos on how to use the machine [Video instructions]
- 1801/23/2024How to set up the wireless network connection with the wizard on the machine
- 1912/19/2023How to embroider an appliqué pattern [Video instructions]
- 2012/11/2023E92001 appears on the Artspira app screen.
- 2110/13/2023Introducing Brother My Design Snap application
- 2210/13/2023Introducing Brother My Stitch Monitor application
- 2310/12/2023Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 2409/29/2023The App shows the message "No Supported Machines Found".
- 2508/28/2023E96001 appears on the Artspira app screen.
- 2608/28/2023M5613201 appears on the Artspira app screen.
- 2708/28/2023M5612301 appears on the Artspira app screen.
- 2808/28/2023M4345001 appears on the Artspira app screen.
- 2908/10/2023How do I clean the race?
- 3005/24/2023How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 3105/18/2023Machine does not start to sew.
- 3205/17/2023How do I remove or attach the presser foot holder?
- 3305/15/2023Basic procedure to sew stitches
- 3405/02/2023Where do I put the oil in my machine?
- 3501/24/2023"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 3601/24/2023"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 3701/18/2023"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 3812/16/2022How to use the Ruler Foot for High Shank (Optional accessory : SA218 / F088 / F088AP) [Video instructions]
- 3912/16/2022How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 4011/30/2022How to Change Embroidering Order (My Connection) [Video]
- 4111/25/2022M1332002 appears on the Artspira app screen.
- 4209/26/2022Data cannot be saved to a USB flash drive
- 4309/26/2022Data cannot be saved to the machine
- 4409/26/2022The pattern transferred from the Artspira app does not appear on the screen of the machine
- 4509/26/2022After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 4609/26/2022Multiple data cannot be transferred to the machine at once
- 4709/26/2022Data cannot be transferred even though the machine number has been input. (M5622201)
- 4809/26/2022There is no machine that can be transferred
- 4909/26/2022How to link accounts
- 5009/26/2022How to change the displayed language