Innov-is XJ1

FAQs & Troubleshooting

FAQs & Troubleshooting

Introducing Brother My Design Snap application

Brother My Design Snap

Brother My Design Snap
The mobile application that you can transfer images from your smart device to your machine.

 

Instructional video

Instructional video

Let's take a look at how to use My Design Snap application with the machine.

 

FAQs & Troubleshooting

FAQs & Troubleshooting

Find frequently asked questions and troubleshooting information for My Design Snap.

 

Compatible models

  • Innov-is XJ1
  • Innov-is XE1
  • Innov-is BP3600
  • Innov-is XP1
    (The machine is required to activate with the Upgrade kit II)
  • Innov-is XP2

 

What is My Design Snap?

Wirelessly transfer images to your machine from your smart device with My Design Snap, a free application from Brother.
Transferred images can be displayed on your embroidery machine for design placement in the hoop, or design creation in My Design Center.

[Key Features]

  • Snap Capture with frame for embroidery pattern positioning in Embroidery edit
    (* Availability depends on the embroidery machine model.)
  • Snap Capture with frame for pattern editing or creating in My Design Center
    (* Availability depends on the embroidery machine model.)
  • Select image for pattern editing and creating in My Design Center

 

Supported operating systems and Devices

  • Android™: 5.0 or later
  • iOS: 10.0 or later (Compatible with iPhone, iPad, and iPod touch)

 

How to download and install My Design Snap

Click the link below for the mobile device you are using:

 

For Android™ Devices:

The latest Brother My Design Snap version is available on Google Play™ Store.

  • The application can be downloaded for free, but data charges for connecting to Google Play™ are borne by the customer.

 

Visit the app store for your mobile device to install My Design Snap.

Brother My Design Snap - Go to Google Play™ Brother My Design Snap - Go to Google Play™

 

For iOS Devices:

The latest Brother My Design Snap version is available on the App Store.

  • The application can be downloaded for free, but data charges for connecting to the App Store are borne by the customer.

 

Visit the app store for your mobile device to install My Design Snap.

Brother My Design Snap - Go to the App Store Brother My Design Snap - Go to the App Store

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

Innov-is XE1, Innov-is XJ1, Innov-is XP1, Innov-is XP2

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.