FAQs & Troubleshooting
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257 Results
- 1Mat and Material Combinations
- 2About Blade Extension, Cutting Pressure and Mat
- 3List of Error Messages
- 4List of Error Messages for CanvasWorkspace (Others)
- 5Adjusting the Blade Extension
- 6About DesignNCut Manager
- 7About CaptureMat FUNCTION (Wireless Network Connection Only)
- 8The material to be cut/drawn peels off during cutting/drawing.
- 9How do I Change or Delete a Registered CanvasWorkspace Login ID?
- 10The mat or the material catches on a feed roller during cutting/drawing.
- 11List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 12Can different types of material be attached to the same mat for cutting?
- 13List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 14If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 15“Please register your machine on CanvasWorkspace for Web.” appears on the computer screen.
- 16How do I transfer the pattern (to cut, draw, line emboss, etc.) using a USB cable? (Windows only)
- 17Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 18Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 19How do I Check the Machine's Number?
- 20There are deep cuts completely through the mat.
- 21How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 22Cutting/Drawing by Tracing an Image
- 23Replacement Criteria
- 24Can rough material be cut?
- 25What should I do if I change the size (enlarge/reduce) of the Disney Pattern downloaded?
- 26How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 27E00010 appears on the computer screen.
- 28The material to be cut/drawn cannot be attached to the mat.
- 29How to Use the Rhinestone Function on CanvasWorkspace for PC [Video]
- 30E11006 appears on the computer screen.
- 31How to create an account for CanvasWorkspace
- 32The mat or the material catches on a feed roller when the mat is being inserted.
- 33Can multiple sheets of material be overlapped and attached to the mat?
- 34N11001 appears on the computer screen.
- 35E00009 appears on the computer screen.
- 36An error appears when trying to import a DXF file.
- 37How do I transfer the pattern (to cut, draw, line emboss, etc.) using a Wireless LAN connection? (Mobile Device Instructions)
- 38How to Install and Uninstall the Holder
- 39How to attach the material to the mat
- 40The machine is turned off (Auto Shut Down).
- 41The mat cannot be fed.
- 42The mat cannot be fed out.
- 43The mat is fed in at an angle.
- 44What type of cut files and projects containing cut data other than built-in patterns are available?
- 45How to Use the Enhanced Image Tracing on CanvasWorkspace for PC [Video]
- 46E94001 appears on the computer screen.
- 47E03002 appears on the computer screen.
- 48E01005 appears on the computer screen.
- 49E00008 appears on the computer screen.
- 50Instructions for sending patterns created in CanvasWorkspace to the cutting machine for cutting or drawing.