FAQs & Troubleshooting
![]() |
Popular |
328 Results
- 1About Blade Extension, Cutting Pressure and Mat
- 2Mat and Material Combinations
- 3Adjusting the Blade Extension
- 4Mat and Cutting Blade Combinations
- 5Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 6List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 7Downloading Optional Design Pattern Collection
- 8What should I do if the scanned and cut positions are misaligned?
- 9Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 10When I created a cutting data scanning my illustration, some areas were not converted to the cutting lines.
- 11Can I create the cutting data for ScanNCut from the image data?
- 12If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 13Can I create the cutting data for ScanNCut from vector graphics data?
- 14List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 15The mat or the material catches on a feed roller during cutting/drawing.
- 16E11010 appears on the computer screen.
- 17How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 18E94005 appears on the computer screen.
- 19Replacing the Blade
- 20ErrS90 appears on the computer screen.
- 21What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pan Holder"?
- 22List of Error Messages
- 23The mat is fed in at an angle and is not fed during cutting / drawing.
- 24Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 25ErrS99 appears on the computer screen.
- 26E12002 appears on the computer screen.
- 27An error appears when trying to import a DXF file.
- 28How can I transfer the created/edited data between CanvasWorkspace and my machine via a wireless network?
- 29“The entered text cannot be used.“ appears on the computer screen.
- 30ErrS25 appears on the computer screen.
- 31ErrS06 appears on the computer screen.
- 32ErrS02 appears on the computer screen.
- 33What type of cut files and projects containing cut data other than built-in patterns are available?
- 34N11001 appears on the computer screen.
- 35E00007 appears on the computer screen.
- 36How to Install and Uninstall the Holder
- 37Replacement Criteria
- 38There are deep cuts completely through the mat.
- 39The material to be cut/drawn or original to be scanned peels off during cutting/scanning.
- 40When the mat is inserted, the attached material peels off.
- 41ErrS12 appears on the computer screen.
- 42ErrS03 appears on the computer screen.
- 43E10006 appears on the computer screen.
- 44E00009 appears on the computer screen.
- 45How to create an account for CanvasWorkspace
- 46How to Recall from the Computer
- 47I cannot transfer the created/edited data to CanvasWorkspace (Web) or the machine wirelessly. What should I do?
- 48Where can I purchase any consumables or options for Brother Cutting Machine?
- 49The machine is turned off (Auto Shut Down).
- 50Can character patterns using a TrueType font be cut (or drawn)?