FAQs & Troubleshooting
![]() |
Popular |
328 Results
- 1List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 2Mat and Material Combinations
- 3Mat and Cutting Blade Combinations
- 4About Blade Extension, Cutting Pressure and Mat
- 5Adjusting the Blade Extension
- 6How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 7Downloading Optional Design Pattern Collection
- 8List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 9List of Error Messages for CanvasWorkspace (Others)
- 10Can I create the cutting data for ScanNCut from the image data?
- 11The mat is fed in at an angle and is not fed during cutting / drawing.
- 12The mat or the material catches on a feed roller during cutting/drawing.
- 13How can I transfer the created/edited data between CanvasWorkspace and my machine via a wireless network?
- 14How do I Scan for Cutting (Direct Cut) ?
- 15How to register Your Machine with CanvasWorkspace
- 16Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 17Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 18Can I create the cutting data for ScanNCut from vector graphics data?
- 19What type of data can my ScanNCut machine be used?
- 20How to connect my machine to a wireless network using the Setup Wizard
- 21If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 22FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 23The WLAN Automatic Update Function does not work correctly. What should I do?
- 24Replacing the Blade
- 25Instructions for sending patterns created in CanvasWorkspace to the cutting machine for cutting or drawing.
- 26What type of cut files and projects containing cut data other than built-in patterns are available?
- 27N11001 appears on the computer screen.
- 28The material to be cut/drawn or original to be scanned peels off during cutting/scanning.
- 29What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pan Holder"?
- 30E12002 appears on the computer screen.
- 31How to reset the network settings to the factory settings
- 32Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 33Can different types of material be attached to the same mat for cutting?
- 34E00003 appears on the computer screen.
- 35What should I do if the scanned and cut positions are misaligned?
- 36How to Recall from the Computer
- 37Where can I purchase any consumables or options for Brother Cutting Machine?
- 38ErrS99 appears on the computer screen.
- 39ErrS23 appears on the computer screen.
- 40Can rough material be cut?
- 41E00009 appears on the computer screen.
- 42List of Error Messages
- 43How to create an account for CanvasWorkspace
- 44How to Install and Uninstall the Holder
- 45How do I recall a saved data from the machine's memory or USB flash drive?
- 46Replacement Criteria
- 47About CanvasWorkspace
- 48E11010 appears on the computer screen.
- 49“The entered text cannot be used.“ appears on the computer screen.
- 50ErrS12 appears on the computer screen.