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FAQs & Troubleshooting

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15 Results

  • 1
    How to identify your Operating System (OS).
  • 2
    I cannot save a file downloaded from the Brother support website (For Windows)
  • 3
    Vulnerability Reference: CVE-2019-13192, CVE-2019-13193, CVE-2019-13194
  • 4
    Security Update for Brother Printers and All-in-One Machines
  • 5
    Impact of Apache Log4j Vulnerability CVE-2021-44228 on Brother Machines
  • 6
    Driver Install Tool Vulnerability (Linux)
  • 7
    Trademarks (Linux)
  • 8
    Vulnerability Reference: CVE-2020-11896 etc. Solutions for Multiple Vulnerabilities
  • 9
    Check the firmware version.
  • 10
    Download a file from the "Downloads" section and save it to Windows 8 computer.
  • 11
    Cross-site scripting (XSS) vulnerability on Brother Printers and All-in One Machines
  • 12
    When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
  • 13
    I cannot install the driver when using the Driver Install Tool. (Linux)
  • 14
    I cannot connect my machine to a Windows 11 computer via USB.
  • 15
    A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
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