FAQs & Troubleshooting
![]() |
Popular |
15 Results
- 1How to identify your Operating System (OS).
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3Vulnerability Reference: CVE-2019-13192, CVE-2019-13193, CVE-2019-13194
- 4Security Update for Brother Printers and All-in-One Machines
- 5Impact of Apache Log4j Vulnerability CVE-2021-44228 on Brother Machines
- 6Driver Install Tool Vulnerability (Linux)
- 7Trademarks (Linux)
- 8Vulnerability Reference: CVE-2020-11896 etc. Solutions for Multiple Vulnerabilities
- 9Check the firmware version.
- 10Download a file from the "Downloads" section and save it to Windows 8 computer.
- 11Cross-site scripting (XSS) vulnerability on Brother Printers and All-in One Machines
- 12When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 13I cannot install the driver when using the Driver Install Tool. (Linux)
- 14I cannot connect my machine to a Windows 11 computer via USB.
- 15A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.