FAQs & Troubleshooting
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184 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2I cannot print using a HSe cassette.
- 3Where can I find the IP addresses of my computer and the printer?
- 4Where can I download the latest P-touch Editor for Mac?
- 5Using Web Based Management
- 6Installing the software
- 7I cannot establish a connection using Wireless Direct.
- 8I cannot print using FLe tape and get an error message.
- 9My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 10(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 12How do I connect my printer via Wi-Fi®?
- 13I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 14Share your printer in Windows 10/Windows 8/Windows 8.1 (Shared printer)
- 15Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 16The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 17Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 18How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 19When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
- 20Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 21I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 22How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 23What Android™ mobile application can I use?
- 24How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 25How do I print multiple lines and how many lines can I print?
- 26How do I transfer label templates with P-touch Transfer Express?
- 27Where can I find my Brother printer's serial number?
- 28I cannot connect my machine to the wireless network.
- 29Poor print quality when printing on narrow labels. (iPrint&Label)
- 30Can I use the app with my iPad? (iPrint&Label)
- 31How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 32I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 33Where can I find the printer's network settings, such as IP address?
- 34I cannot print after updating the firmware or font data.
- 35Can I set the printer to turn on its wireless LAN settings when I turn on the printer?
- 36Where can I download Brother iPrint&Label? (iPrint&Label)
- 37How to identify your Operating System (OS) for Windows or Mac
- 38How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 39Power Supply
- 40How do I uninstall the printer driver?
- 41What iOS mobile application can I use?
- 42What is P-touch Library?
- 43How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 44What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 45Printing is not possible. (P-touch Editor5.3 for Mac)
- 46(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 47Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.7 or greater
- 48When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 49My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 50How to create serialized tubes / labels