FAQs & Troubleshooting
Popular |
PT-E800W
185 Results
1.
When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
2.
Using Web Based Management
3.
I cannot print using a HSe cassette.
4.
Where can I find the IP addresses of my computer and the printer?
5.
I cannot establish a connection using Wireless Direct.
6.
Share your printer in Windows 10/Windows 8/Windows 8.1 (Shared printer)
7.
Where can I download the latest P-touch Editor for Mac?
8.
Installing the software
9.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
10.
I cannot print using FLe tape and get an error message.
11.
Which label printers are compatible with iPrint&Label? (iPrint&Label)
12.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
13.
I cannot connect my machine to the wireless network.
14.
Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
15.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
16.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
17.
What Android™ mobile application can I use?
18.
What iOS mobile application can I use?
19.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
20.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
21.
When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
22.
Where can I find the printer's network settings, such as IP address?
23.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
24.
Power Supply
25.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
26.
How do I connect my printer via Wi-Fi®?
27.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
28.
How to charge the rechargeable Li-ion battery
29.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
30.
Where can I find my Brother printer's serial number?