FAQs & Troubleshooting
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145 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2I cannot print using a HSe cassette.
- 3I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5Where can I find my Brother printer's serial number?
- 6Where can I download the latest P-touch Editor for Mac?
- 7How do I transfer label or slip templates?
- 8What iOS mobile application can I use?
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10How do I change the character size?
- 11I cannot print large characters on the heat shrink tube HSe 3:1.
- 12How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 13I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 14Which brands of Ni-MH rechargeable batteries do you recommend?
- 15How do I print multiple lines and how many lines can I print?
- 16How do I connect my printer to the computer via Wi-Fi® using an access point? (Windows 11 24H2)
- 17My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19What Android™ mobile application can I use?
- 20What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 21How do I clear the display?
- 22My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 23Printing is not possible. (USB connection)
- 24How do I type an uppercase letter?
- 25I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 26I cannot edit the database.
- 27How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 28Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 29Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 30When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 31I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 32P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 33Poor print quality when printing on narrow labels. (iPrint&Label)
- 34How do I set cut options and what features are they?
- 35How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 36Why does my machine display "Low Battery!" when I press the print key?
- 37The tape does not cut well.
- 38How do I type symbols?
- 39Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 40I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 41How to open the Devices and Printers window
- 42How do I uninstall the printer driver?
- 43(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 44How to identify your Operating System (OS) for Windows or Mac
- 45How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 46I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 47How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 48The fabric tape became detached after washing.
- 49How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 50The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
