FAQs & Troubleshooting
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142 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2I cannot print using a HSe cassette.
- 3Where can I download the latest P-touch Editor for Mac?
- 4How do I transfer label or slip templates?
- 5I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 6(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8I cannot print large characters on the heat shrink tube HSe 3:1.
- 9What iOS mobile application can I use?
- 10Where can I find my Brother printer's serial number?
- 11My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 12Which brands of Ni-MH rechargeable batteries do you recommend?
- 13Printing is not possible. (USB connection)
- 14What Android™ mobile application can I use?
- 15When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 16How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 17I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
- 20Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 21Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 22How do I set cut options and what features are they?
- 23I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 24How to identify your Operating System (OS) for Windows or Mac
- 25How do I change the character size?
- 26My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 27Poor print quality when printing on narrow labels. (iPrint&Label)
- 28Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 29How do I type an uppercase letter?
- 30I cannot edit the database.
- 31What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 32How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 33I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 34How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 35(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 36P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 37How do I print multiple lines and how many lines can I print?
- 38How do I clear the display?
- 39(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 40How to open the Devices and Printers window
- 41How do I type symbols?
- 42(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 43How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 44Printing is not possible. (P-touch Editor5.3 for Mac)
- 45Where can I download Brother iPrint&Label? (iPrint&Label)
- 46The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 47When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 48How to delete the registry information and files related to the printer driver
- 49How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 50How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)