FAQs & Troubleshooting
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111 Results
- 1I cannot print using a HSe cassette.
- 2Where can I download the latest P-touch Editor for Mac?
- 3When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 4Where can I find my Brother printer's serial number?
- 5How do I set tape margins and what features are they?
- 6I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9Printing is not possible. (USB connection)
- 10Which brands of Ni-MH rechargeable batteries do you recommend?
- 11How do I clear the display?
- 12My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 13I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 14How do I change the character size?
- 15How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 16How do I type an uppercase letter?
- 17I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 18I get an error message and cannot update the firmware. (Windows 10 or later)
- 19Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 20How to identify your Operating System (OS) for Windows or Mac
- 21(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 24I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 25How do I print multiple lines and how many lines can I print?
- 26How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 27How to delete the registry information and files related to the printer driver
- 28How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 29The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 30How to open the Devices and Printers window
- 31When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 32P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 33(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 34How do I make a label with a barcode?
- 35How do I print vertically?
- 36(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 37How do I reset the machine to the default settings?
- 38(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 39Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 40What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 41Why does my machine display "Low Battery!" when I press the print key?
- 42Printing is not possible. (P-touch Editor5.3 for Mac)
- 43How do I uninstall the printer driver?
- 44The display remains blank after the power is turned on.
- 45When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 46"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 47I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 48How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 49Why doesn't my machine turn on when Power key is pressed?
- 50I cannot install the printer driver because the installation stops after I connect the printer to my computer.